As the store manager and a sales associate, responsible for inventory and projecting sales goals as well as providing exceptional customer service for the family business.• Vendor management including; contract negotiations and statements of work.• Reconciling receipts and balances to ensure accurate financial records.• Implemented a successful marketing campaign that increased brand familiarity and sales.• Provide exemplary customer service and build a network of repeat customers.• Integrated social networking into companies marketing and advertising.

Ownership of all aspects of operations including; hiring, payroll, inventory, conversion, and showcase design. Tasked with turning around an under-performing store and making it profitable.• Twice recognized for excellence as Manager of the Month for the Northeast District.• Recognized three (3) times for Outstanding Clientele Performance in monthly store communications.• Developed customer service strategy of wardrobing clients which led to increased sales conversion percentages and higher average transaction rates, and high units per transaction amount.• Demonstrated exceptional motivational techniques as evidenced by consistently meeting sales goals.• Pursued coaching and mentorship opportunities by assisting with promoting growth within the company.• Subject matter expert in women’s fashion and continually reviewed best seller reporting and identified opportunities for floor plan design changes to highlight trendy items.

Responsible for motivating staff members and maximizing sales opportunities.• Creation of new focused sales generation strategies.• Maintaining a strong relationship with existing clientele and creating new clients.• Proactively assisted store management wherever possible taking on additional responsibilities and tasks.

Responsible for the visual presentations and overall layout of merchandise for the store.• Designed visual displays in store front windows to attract potential customers.• Trained new employees on business processes and policy.