Responsible for all marketing related activities within Italy according to the guidelines set by the Marketing dept. in France:◆ Implement all the digital marketing activities aimed at lead generation: social/blog/SEO.◆ Manage social media channels (Facebook, Instagram, Twitter, Youtube) and create compelling visual content: video, images, graphic elements, gifs.◆ Write articles for the blog and translate content for the website following the SEO strategies.◆ Update WordPress website with new content and translations.◆ Coordinate the communications and operations with the PR agency.◆ Italian translation of any needed website content, documents and communications.

My role was to support the creative director in the definition and execution of all marketing activities:◆ Managed social media, promotional campaigns and email marketing campaigns.◆ Collected information and data in order to define the editorial calendar and write copy for the audiovisual production. ◆ Active participation in the design phase of the agency projects. ◆ Audiovisual production (Editing photos, update video templates, video editing).◆ Created copy and layout of documents and brochures.

Main responsibilities:◆ Managed customers enquiries by phone and email, primarily in english.◆ Placed orders and managed shipments.
◆ Managed contacts with internal departments and external partners.◆ Italian translation of any needed content and communications.

Main responsibilities:◆ Managed customers enquiries over the phone (Italian and english speaking customers).◆ Sold company’s products and services in order to reach sales targets.◆ Other customer service activities.