One-to-one or small group lessons for children, teenagers and adults catered to their individual needs.Exam preparation (levels B1, B2, C1), business English and tutoring.Delivering lessons online and offline.

- Observing lessons and providing relevant feedback to fellow teachers.- Planning and holding workshops - e.g. Teaching Online- Assisting the management in decision-making- One of my great successes in this position was helping the team transition to online teaching at the start of the COVID pandemic.

- Teaching English to children aged 1 to 18 using the Helen Doron method.- Creating games and props to engage children and help them acquire the language.- Preparing students for the Cambridge Young Learner's, B1, B2 and C1 exams.- Participating in yearly teacher conferences and workshops.

In-company English lessons for groups and individuals at various partner companies.

In-company business English courses for small groups.

- Handling incoming calls from existing and prospective clients.- Entering details of incoming work into a management system.- Creating invoices.- Delivering work to partner workshops and keeping in touch with them.

- Resolving customer complaints regarding their car hire experience.- Handling incoming phone calls and responses to e-mails from leisure customers aswell as corporate partners and travel agencies.- Dealing with escalated complaints with monitored deadlines.- Training new agents in the customer services realm.

- Selling tickets for the festival events- Managing the Facebook site of the festival- Coordinating hostesses and supervising admission to the events- Creating reports after the event