Stefania Fussi Email & Phone Number

Appointed to lead the global development and support of Amazon partnerships, focused on driving mutual growth, enhancing partner satisfaction, and maximizing strategic opportunities.

Milan, Lombardy, Italy

As a dynamic leader at Mapp, I drove growth and customer satisfaction in the Italian and Spanish markets, transforming technical oriented team into strategic and revenue generating professionals.Key Responsibilities:- Revenue Management and Growth: Spearhead revenue generation strategies tailored to the Italian and Spanish customer base, responsible for.

Milano, Lombardia, Italia

LivePerson is a leading Conversational AI company creating digital experiences that are Curiously Human. I have been responsible for the Customer Success team in Southern Europe, for Italy, Spain and Portugal.Key responsibilities:- Directed a revenue-focused initiative that led to a 20% increase in upsell revenue and a substantial 15% improvement in.

Milano, Lombardia, Italia

Milan Area, Italy

The customer journey starts with a question. And consumers expect answers. Yext puts businesses in control of their facts online with brand-verified answers in search. By serving accurate, consistent, brand-verified answers to consumer questions, Yext delivers authoritative information straight from the source — the business itself — no matter where or how.

Lausanne Area, Switzerland

Key responsibilities:- Orchestrated a strategic alliance with Sprinklr's top global brands in Switzerland, leading their digital transformation journey and aligning the Sprinklr platform to their business goals; boosted adoption rates by 40%- Successfully coordinated in deploying the solution across the global market for a multinational tobacco company.

Geneva Area, Switzerland

Once a month I have been a lecturer for Digital Luxury Master's international students (15-20 students) with full-day sessions.Main topics:- Social Media & Digital ecosystem- Customer Experience Management- Use Cases and Best Practices- Workshops

Taipei City, Taiwan

Appointed to HQ based in Taiwan to enhance engagement with Business Units, Product Marketing, Global PR, Alliance Marketing and to train the wider global marketing and branding team in HQ on social media.

Switzerland

Orchestrate Global Digital Marketing Team’s efforts in the areas of strategic planning / implementation of social media and editorial plans across all corporate channels. Deliver support to regional and local teams focused on boosting brand as well as promotional awareness, working closely with media marketing and CRM specialists throughout full project.

Paris Area, France

Contributed to organisation’s global social strategy planning operations focused on cereal partners globally, following joint venture between General Mills and Nestle.Key achievements- Participated in production of high-quality content for creative campaigns based on online research on consumer patterns / insight.- Collaborated in brainstorming sessions.

Milan Area, Italy

Spearheaded social media operations for this global advertising company developing creative campaigns across all platforms for Chevrolet EMEA Social Advertising.Key achievements- Led collaborative efforts of community managers throughout Europe.- Delivered Chevrolet’s social media strategy and provided content planning for Europe- Provided project and.

Milan Area, Italy

- Directed sales and marketing functions for this social media company specialising in boosting brand awareness within online platforms.- Drove sales development, account management, new business development, consulting, corporate content management, and agency PR operations.

Milan Area, Italy

- Managed the corporate community on Yalp! (Telecom Italia webtv) and Vodafone Friends for this global division of Zodiak Media (De Agostini Group) specialising in creation, development, and production of digital as well as branded content across all platforms- Performed all aspects of content management, social media management, team coordination, buzz.

Greater New York City Area

Sally Fischer Public Relations has a diversified clientele within the lifestyle arena. Main areas: architecture and design, entertainment, fashion and style, food, art, culture and collectibles, publishing, non-profit, travel, hotels and spas.Top Activities: account assistant, event manager assistant.

Laurea, Economia Per Le Arti, La Cultura E La Comunicazione, 101/110

High School, Liceo Scientifico, 93/100