CELTA and TEFL certified English instructor leveraging 10+ years of proven experience in research, customer service, and consulting professional with the ability to provide decisive leadership, exemplary management, and informed guidance. Possess a comprehensive background in academic advising, IT skills, interpersonal skills, and organizational skills derived from conducting domestic and global operations. Possess extensive knowledge in academic planning, transcript evaluation, student information security, academic / accreditation policies, and course registration. Career supported by Master of Science in Information Systems Management as well as vast operational experience and training. • Test Administration• Lesson Planning • Sourcing and Evaluating Course Materials• Process Improvement• Training and Development• Policies and Procedures• Educational Service Management• Quality Assurance