Stefanie Doane Email & Phone Number

Stow, Massachusetts, United States

Perform bank reconciliations, balance sheet reconciliations and analysis, process journal entries. Process biweekly payroll and payroll entries. Review, code and process all accounts payable. Prepare weekly ACH and check payment runs. Answer vendor inquiries. Maintain vendor master. Calculate monthly sales revenue and cost of goods sold using POS system. Enter corresponding journal entries into Quickbooks. Prepare and process monthly sales and excise tax returns, and issue payments to the state. Prepare and process quarterly corporate state and federal income tax returns. Code and reimburse all employee expenses with Expensify

Massachusetts

Monitor accounts for delinquency, perform collection calls and emails to follow up on past due balances for domestic and international clients. Investigate and resolve customer invoice and billing issues with various departments including; sales, order entry, manufacturing, and senior management. Maintain customer master, set up new accounts, make account changes, perform credit analysis, request credit and bank references to establish customer credit limits, including periodic reviews of credit limits. Complete external requests for credit references. Review terms and document requirements of Letters of Credit for international customers. Coordinate completion of all document requirements with international shipping team, and third party partner. Monitor compliance with payment terms of negotiated letters of credit. Process credit card, check, ACH and wire payments, and process bank deposits through remote capture daily.

Lancaster, Ma

Review equipment billing for accuracy, process equipment delivery receipts and warranty information, and close sales invoices to the appropriate general ledger accounts. Enter vouchers, adjustments, and Accounts Payable invoices. Process and print checks. Coordinate and enter weekly payroll for 60+ employees into third party processing system. Process commission checks for inside and outside sales. Enter payroll journal entries into business system.Manage compensation and benefits plans. Oversee commercial insurance policy, including workers compensation.Maintain personnel files. Ensure human resource documentation compliance for entire organization.

Westminster, Ma

Managed, mentored, and coached staff of up to 10 direct reports. Ensured accurate and timely posting of all check, EFT/ACH, and credit card payments for US and Canadian business units. Worked with appropriate internal departments to obtain appropriate general ledger coding when necessary.Resolved bank discrepancies, and lockbox transmission issues.Monitored multi business unit credit card payment websites. Addressed site issues and coordinate resolution with appropriate IT staff or processing bank. Implemented credit card processing fee for applicable transactions with annual savings of 3M.

Westminster, Ma

Managed, mentored, and coached staff of up to 8 direct reports. Performed aged trial balance reviews to ensure appropriate account coverage based on identified best practices. Create and provide performance reviews for team members and improvement plans for underperforming staff.Supervise daily collection activity for various regions across the US and Canada. Negotiate payment plans, facilitate resolution of billing disputes, and manage bond and lien filings. Forecast cash collections, set targets, and perform various ad hoc reporting for District Staff and Order to Cash Management.Target process deficiencies within assigned district offices and develop action plans with district management teams to implement process improvements.Enhanced and facilitated training program for staff of 60 Accounts Receivable Specialists. Provided training and support to field personnel on Order to Cash policies and functions through district visits, web meetings, and conference calls.Performed credit review and order approval. Utilized Dun & Bradstreet reporting and credit references.

Westminster, Ma

Maintained collection efforts for over 300 accounts in US and Canada. Resolved billing disputes, payment discrepancies, and negotiated payment plans. Build relationships with customers to identify customer requirements and improve payment cycles. Escalate accounts to management for placement with a third party agency or attorney.File mechanics liens and payment bond claims in the US and Canada. Knowledge of mechanic lien and payment bond requirements.

Simplexgrinnell

Managed up to 30 front store employees, mentored and monitored performance. Recruited hired and trained front store staff. Developed daily work plans to meet store and corporate deadlinesExceeded corporate sales budgets, controlled store expense, increased store profits through visual merchandising.