Stefanie E. Email & Phone Number

Lacey, Wa, Us

• Responsible for drafting and refining all job postings, HR SharePoint page, job descriptions, employee agreements, HR related policies, company handbook, and emails for all staff from HR• Leads comprehensive monthly new employee orientation sessions, equipping staff with essential knowledge of company policies and practices• Designs and delivers multiple training courses tailored for managers pertaining to HR related topics• Organizes employee events, employee of the quarter… Show more • Responsible for drafting and refining all job postings, HR SharePoint page, job descriptions, employee agreements, HR related policies, company handbook, and emails for all staff from HR• Leads comprehensive monthly new employee orientation sessions, equipping staff with essential knowledge of company policies and practices• Designs and delivers multiple training courses tailored for managers pertaining to HR related topics• Organizes employee events, employee of the quarter selection process, and general morale boosting activities - both virtually and in person• Manages end-to-end recruitment and selection procedures encompassing candidate sourcing, screening, interviewing, and assessment; Develops creative approaches and recruitment strategies to cultivate a robust candidate pipeline• Conducts comprehensive criminal background checks and employment reference verifications for potential hires, culminating in offer extension and position negotiation• Responsible for tracking and managing whistleblower line, Indeed/Glassdoor reviews, stay inquiries, exit interviews, employee suggestions, and employee concerns – drafting responses and relaying feedback Show less

• Responsible for taking loan applications, coaching new tellers, assisting members with fraud packets, opening/closing the branch, as well as creating and auditing new member accounts. • Consistently accurate with teller transactions and balancing branch reports.• Secures and maintains branch records and all confidential information.

Fort Benning, Ga

• Managed fraudulent orders and trained others to locate and respond quickly to similar orders.• Maintained an above average customer satisfaction rating and response time. • Resolved customer complaints via email and on social media platforms.• Created and implemented professionally appropriate response scripts to fit the style and image of the company.

Laguna Hills, Ca

• Trained new employees on system policy and procedures.• Taught proper etiquette and assisted in launching new item rollouts.

Social Work

Bachelor Of Science - Bs, Management

Associate Of Arts - Aa, Social And Behavioral Sciences