Stefanie Evans Email & Phone Number

Goytre Wharf, Abergavenny

Handling outgoing/incoming verbal and written correspondence for customers, boat owners, and head office.Brokerage- handling boat brokerage enquiries and relevant documentationLiaison of reported repairs from customers, boat owners, cafe manager and visitors to the marina/ wharf.Prepare documentation associated with moorings, and canal boat hire.Administration and updating of computerised records.Human resources administration- new employees, timesheets etc.Maintaining Health and Safety records, keep documentation of incidents & accidents on site and hire boats, risk assessments etc.Creating and completing purchase order numbers, financial administration as required, checking orders items have been received and in good condition.Distribute delivered items to appropriate location workshop/ chandlery/ site maintenanceAll filing and administrative support to marina manager, engineer and housekeeperMarina checks and recording any areas for improvement and repairs, reporting findings and sourcing parts and labour for repair workReception/ shop duties for boat and non boat customers following procedures set be ABC Leisure group

In this varied role, daily tasks involve answering email enquiries and phone calls, taking bookings for out door activities, selling activities to clients, face to face meet and greet with clients, signing clients in for their activity, being very thorough with paper work, a knowledge of company guidelines and practice in regards to standards of operations and health and safety, a knowledge of services the company provides, running errands for the managing director and office manager.Application of Microsoft Office and use of social media to promote activities and events on a daily basis.

Surrey

supervising and working as part of a small team to take care of and maintain a large private house for a UHNWI providing the highest standards of service. My responsibilities involved, but were not limited to the training and supervising of staff, house hold inventories, writing standard operation procedures, researching and creating a guest information document, wardrobe management, housekeeping.

came onboard as a relief/ temp position and then stayed onboard for 6 months before handing over to new chief stewardess. I joined the boat during a difficult time, in the middle of an owners trip, then completed a 2 week charter, participated in the Monaco boat show, completed a very busy 6 week yard period and then continued to entertain 3 charters back to back before being able to end my contract.

responsible for the guest service onboard, running errands for the owner and assisting the captain and head of department where ever possible.

running of service for owner and charter guests, working closely with the chief stewardess.

Communication And Media Studies

Activities and Societies: rowing students union

Cipd Level 3