Stefanie Herzig Email & Phone Number

Zurich, Switzerland

Zürich, Schweiz

Zurich, Switzerland

Product Manager for several Microsoft enterprise software products:04/2020 – 12/2023: Microsoft Dynamics 365 Customer Insights (Customer Data Platform for B2B and B2C enterprises)• Interoperability of our platform for business analysts and marketing and sales persona: driving scenarios such as Azure Synapse integration, Power BI connector, Azure blob export, Microsoft Teams Bot for Customer Insights• Foundational work for the introduction of Role-based Access Control to the product in context of replatforming the product to Microsoft Dataverse 04/2019 – 03/2020 Microsoft Dynamics 365 Market Insights 2019 (Business Insights SaaS)• Introduction of virality function: allowing business professionals to share insights from within the product• Development of a community insights widget for the product 04/2013 – 03/2019 Microsoft Social Engagement (Social Listening and Social Engagement SaaS)• Sentiment analysis: evolution from a key-word based algorithm to a machine learning based, highly scalable and easy-to-extensible algorithm, covering approximately 20 languages. • Introduction of machine learning based intention analysis to the product• Analytics area: offering big data analytics for business end users and making this UI accessibility compliant• Introduction of the activity map: an interactive world map, showing the publication of relevant social media posts in real-time in an accessible way. This map was running on large screens in several entry halls of Microsoft offices worldwide• Making the product GDPR compliant as the subject matter expert for privacy in our product group• Onboarding the product to the Office 365 platform, making sure the provisioning process and licensing played well together, so that customers could purchase the product

Zürich Und Umgebung, Schweiz