Stefanie Jacobs Email & Phone Number

Brisbane City, Qld, Au

• Manage stakeholder expectations by providing expert guidance and influence over communication activities while building on these relationships to maintain collaboration and focus on strategic priorities.• Manage the development and implementation of communication plans and strategies to deliver meaningful and relevant campaigns focussed on enhancing the staff and student experience. • Create, manage, and maintain a hub of information, resources, schedules, and content that is efficient, effective and accurate. Promote engagement with stakeholders through this community of practice to ensure high impact communications that are targeted, timely and support the strategic agenda. • Create internal communication and design content—involving researching, formulating, and copyediting—for distribution across various communication channels including digital broadcast, social media, and websites. • Manage and support the planning, execution, and promotion of internal events such as forums, symposiums, awareness weeks, and live online events. • Lead the implementation of internal strategic, executive level, live online events including the creation of process documents and facilitation of training activities for upskilling across the University. • Develop the Internal Communications Crisis Management Plan to guide communication activities in accordance to changing legislations and policies, specifically in response to COVID-19 impacts on the University, it’s staff and students.• Assist in the development and distribution of crisis communications—such as cyber security incidents and responses to the rapidly changing COVID-19 environment—ensuring compliance with relevant legislations and University policies and procedures.

• Coordinate marketing strategy, creative planning, and communication across digital and traditional channels.• Internal consultation to plan and deliver direct marketing (DM) campaigns in conjunction with relevant University project teams, and Change Managers in accordance with organizational procedures and policies. • Create and lead a portfolio-wide community of practice to provide high impact, efficient and timely communications activities to enhance the staff and students experience while providing guidance and influence over development of materials. This also included prioritising and targeting messaging and the development of a University-wide communications schedule. • Assist in the development and dissemination of crisis communications, including development of Digital Solutions protocols ensuring compliance with relevant legislations and University policies and procedures. • Manage and lead a team in the creative planning, implementation and promotion of events including seminars, symposiums, orientation events and corporate-sponsored programs as part of a strategic program building upon existing client relationships to augment greater corporate and community engagement. • Coordinate and execute communication strategies and plans for large scale international conferences hosted by Digital Solutions and the Library in a way that boosts brand profile and engagement.• Development of communication guides and templates to facilitate consistency and compliance with University standards. • Work collaboratively to develop and coordinate communications activities across diverse channels, including researching, producing and copywriting content to deliver compelling experiences to drive positive outcomes. • Mentoring activities within the team.

• Assisted with the development and implementation of a coordinated communication strategy across Information Services. • Research, write and edit content for Information services channels ensuring consistency in message, style and format while in compliance with University standards. • Creative content creation for various diverse channels such as social media, blogs, newsletters, and executive level email communications. • Manage the implementation and promotion of events including seminars, symposiums, orientation events and corporate-sponsored programs.• Coordinate the Griffith University Friends of the Library initiative, managing high profile partnerships with external stakeholders as part of the Corporate and Community Engagement strategy.• Coordinate the Scholarly Information Futures series of events to enhance staff engagement and enrich the Information Services brand across the University.

Marlow, Buckinghamshire, United Kingdom

Based near London, UK, I enjoyed a variety of responsibilities focused on pursuing strategic opportunities, cultivating partnerships and establishing commercial relationships. Based with a team in London and my direct line manager in Germany, I was proficient in working both autonomously and collaboratively to develop marketing initiates and campaigns along with conference and bid defence materials.

Bachelor Of Business And Bachelor Of Applied Science, Marketing, International Business, Biotechnology

High School Certificate