Stefanie Thorne Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

• Supporting the Senior Account Executive in all aspects of their work, while maintaining my own relations and sales with my book of clients• Communicate with clients both prior and throughout the order process.• Photography when required (Company head shots, company events)• Utilize various programs throughout the order process. Programs include Microsoft Office Suite, QuickBooks, Commonsku and Adobe Creative Suites• Facilitate in the process of product sourcing, estimates, order entry, creation of art proofs and art modifications and providing clients with creative ideas and solutions on projects.• Attend all company meetings and vendor product knowledge meetings and maintain a pulse on Score’s products and services and industry trends through attending conferences, tradeshows, and seminars.• Work with team on marketing, social media, self-promotion, and assist in organizing and coordinating events as required.• Generate leads through various methods such as: cold calling, social media, trade shows, networking and other lead generating sources.• To be available to step in and develop new skills when and where the opportunities arise

Toronto, Canada Area

• Focus on portrait photography, both on location and in studio • Work was published in Our Canada Magazine, April 2013• Work has been showcased in photography shows such as ScotiaBank CONTACT photography festival, Independent Digital Photography Show 2012 and 2013 at Seneca College, etc.

Markham, Ontario, Canada

• Responsible for processing all drop-ship/special orders and assisting Account Managers in processing client ordering requests.• Detailed order entry• Prepare & email Sales Order Confirmations to Clients; follow up and confirm receipt• Work with Client to record and resolve any issues or changes to orders• Prepare & email Supplier Purchase Orders, confirming their receipt of Purchase Orders & Artwork. Vendors within Canada and the United States.• Obtain Purchase Order confirmation of quantities and pricing from Supplier• Follow up with Supplier for Art Proofs, Pre-Production Samples etc., as required for order• Send Art Proof to Client for Approval, following up until approved• Send Art Proof approval to Supplier once received from Client, confirming receipt• Create packing slips as required• Confirm the order ship date with the Supplier; If ship date does not meet Client’s in-hands date, advisethe Client and coordinate any changes as required• Confirm ship date with the Supplier 3 days prior to provided estimated ship date• Contact Supplier on Ship Date and get a tracking number for the order, and obtain proof of delivery• Confirm the quantity shipped & if there is a freight charge with the Supplier• Review shipping records to obtain any additional freight, duty or brokerage charges• Prepare Sales Orders for Account Manager approval before final fulfillment for invoicing• Prepare and submit Client reports as required• Coordinating in-bound freight (and possibly import duties and brokerage fees for import orders• Coordinating quality assurance inspections, lab testing, QC inspections as required

Toronto, Canada Area

• Report directly to Director of Operations and dotted line to VP Finance• Creating and managing the production scheduling• Entering receipts, etc. into our SAAS software - Teamwork • Customer ambassador - greet customers on arrival in a cheerful and pleasant manner -get them set up at THP, coordinating /arranging /ordering meals for customers on-site• Client liaison - calling/emailing clients to confirm scheduled production dates• Support and assist PDS with receiving shipments when required• Reception type duties, answering phones, coordinating couriers, ordering office supplies• Maintain and coordinate cleanliness/supplies of Staff Kitchen & Thirsty Thursdays• Making sure the client areas are presentable and clean prior and after meetings;• Assisting other Directors where and when required.

Toronto

• Supervisor of facilities staff• Staff Schedule management • Incentive Control and Management• Internal company invoicing• All Catering Management for both Toronto locations• Accounting, working with QuickBooks system• Administration duties• Managing Maintenance of facility• Respond to facilities requests and needs for bookings for 2 Toronto locations and ensure client satisfactory• Schedule of facility bookings, details and making sure everything is in order for our clients• Responsible for maintaining a clean and professional office space, including kitchen, focus rooms and general office space• Coordinates incoming and out coming deliveries, mail/packaging, Canada Post, FedEx, etc.• Main office receptionist – Acts as the first point of contact for visitors and answers reception phone calls

Toronto

• Receptionist /Customer Service at two Toronto locations, downtown and uptown• Assisted and greeted all guests/clients coming into the facility• Coordinated focus groups for 1 to 60+ people at once, signing them out and paying them incentives when they leave• Maintain data bases and filing systems for all projects; update internal systems ensuring records are well maintained and up-to-date; preparation of some billing/accounting in regards to catering/shopping for clients/projects• Ensures session runs smoothly from an administrative standpoint (includes tracking attendance, coordinate food delivery, ensures participants are paid appropriately after completion of session)• Managed conferences and set-up• All emails, incoming/outgoing calls are filtered through the reception desk and filtered accordingly • Provide a superior customer experience to contribute to repeat business; all aspects of meetings are overseen including but not limited to meeting setup and management, catering, financial incentives• Management/Maintenance of reception, screening areas, focus discussion, including light cleaning and office supply management • Oversee the direction of customer concerns, inquiries, help to find resolutions

North York

• Day Placements at De Beers Canada as front desk Receptionist• All emails, incoming/outgoing calls are filtered through the reception desk and filtered accordingly within a big company with many staff at lots of locations around the world • Incoming mail and documents filtered accordingly

Toronto, Canada Area

• Producing photography and videography for the company’s website, blog, and social media outlets to showcase product and help generate sales/traffic coming to the online store• Working within the team of interns and directly with the manger/founder of the company on various projects such as brainstorming ideas for the Preloved blog and postings for social media followers for advertising purposes• Worked as a sales associate at Preloved pop up shops

Toronto, Canada Area

• Seasonal holiday position at Magenta Studio Photo’s during the peak season • Reception duties included manage calls/messages, handle customer inquiries, schedule appointments, maintain and update appointment calendars, organize and file client information and maintain database, distribute flyers within the shopping center promote holiday specials• Sit with customers while browsing through photography books to discuss different themes or looks for their own photo shoot

Toronto, Canada Area

• Seasonal holiday position at Party City during their peak season • Cashier

Ontario College Diploma With Honors, Independent Digital Photography

• Focus of Program Includes: Business and Marketing, Adobe Photoshop, In Studio Photography, Portrait and Event Photography, Introduction.

Ontario Secondary School Diploma With Honors And Ontario Scholar

Was awarded the Applied English and Applied Science awards for Grade 11; highest percentage grade of my grade class for 2009-2010