I am charged with increasing engagement to and support of Penn State Hillel alumni, parents, and friends.

In this position, I conduct outreach to and engage with Jewish Federation donors to increase their giving to the Joshua Society level to have a greater impact on the Greater Philadelphia community.

Restructured the telefundraising program, triggering a pledge rate increase from 29% to 38% since arrivalIncreased the pledge fulfillment rate from 70.8% to 82.2% since automationCreated the annual communication and solicitation campaign for Franklin & Marshall Hillel programmingManaged a Facebook page for the senior campaign and a Twitter account for the telefundLed the Class of 2012 to giving at the level of 55% participation in their senior year above the average alumni participation rate of 30%Coordinated and trained students for telefundraising initiatives for multiple varsity athletic teamsInitiated a Student Philanthropy program to raise awareness of alumni support and local nonprofit organizations

Motivated and educated over 180 student callers to raise funds for academics from alumni and friendsExtracted data for statistical analysis on regular basis for program that raises over $2 million annuallyManaged nightly segmentation strategy implemented to improve results and customer servicePerformed one-on-one observations and reviews with individual callers aimed at quality improvement

- Raised over $50,000 for Penn State academic programs from alumni, parents, students and friends- In ‘08-‘09 fund year secured 2nd highest number of credit cards (150) and 8th most dollars raised ($36,722)- Fulfilled 40% of pledges and 51% of pledge dollars instantly via credit card- Met or exceeded personal goals of amount raised per calling session (averaged $348 raised per shift)