I have over ten years of experience in the hospitality industry, working in various settings such as restaurants, luxury hotels, residential + guest services, and most currently, prop-tech companies. In my current role, I am the Global Product Lead for Paid Events at WeWork where I successfully manage and optimize event strategies, contributing to significant growth and engagement.My core competencies include overseeing day-to-day operations, building and maintaining relationships with clients and vendors, developing and implementing policies and procedures, coordinating events and programming, and hiring, training, and managing staff. I am aPHR certified and proficient in multiple CRM systems, such as Salesforce, Tripleseat, Zendesk, Hubspot, etc. I am passionate about creating and delivering exceptional guest experiences that enhance the value and satisfaction of our customers.
Listed skills include Microsoft Certified Professional, Servsafe, Bartending, Employee Training, and 6 others.