Stefanie Thomas Email & Phone Number

Chesapeake Va

Chesapeake, Va

-follow appropriate opening/closing procedures each day -be sure to greet each customer within 10 seconds of arriving at store -stay up to date on all merchandise in the store, so as to provide correct information to customers when asked -provide outstanding customer service while maintaining a professional and courteous attitude -ring up customers and provide correct change when appropriate -process orders, make schedules, file weekly paperwork, process payroll, and assign tasks to employees

Virginia Beach, Virginia

-take remarkable photographs of students and faculty daily -remain courteous and professional at all times -arrive to schools one hour early to set up and be prepared to take photos once school opened -keep equipment in good working order and advise of any malfunctioning equipment immediately -set up and break down equipment efficiently and in a timely, and safe manner

West Berlin, New Jersey

-check each member into club as they arrived -advise any member if there was a problem with their account in a professional manner -answer telephones and direct calls to the appropriate department -provide new members with pertinent information regarding their membership (i.e. trainer, nurse, and chiropractor appointments, club hours, daycare hours/cost, etc.) -follow proper closing procedures when closing club -handle cash register and provide change to members when necessary

Runnemede, New Jersey

-developed, implemented, and monitored programs to maximize customer satisfaction and retention -improved service quality and increased sales by developing a strong knowledge of company's products and services -provided detailed daily and monthly departmental reports and updates to senior management -addressed negative customer feedback immediately -effectively communicated with team members to maintain clearly defined expectations -resolved customer questions, issues, and complaints