Stefanie Bowles Email & Phone Number

Edinburgh, GB

Glasgow, Scotland, United Kingdom

• Following my successful internship, I was offered a part-time position as a CRM Adoption Lead. In this role, I continue to contribute to the company's data-driven initiatives while expanding my responsibilities to.
• Data Integrity Maintenance: Conduct ongoing monitoring and maintenance of data integrity to ensure data accuracy and consistency.
• User Research and Workflow Enhancement: Continue to conduct user research to identify opportunities for improvement in workflows and automations, creating and implementing enhancements to optimize user experience.
• System Integration: Collaborate with internal departments and external companies to create and improve integrations between systems, enhancing data flow and efficiency.
• Content Creation: Develop and create content for both employee-facing and customer-facing materials, including training materials, marketing content, and email campaigns.
• Email Marketing: Manage email nurture campaigns to engage with customers and promote company products or services.

Glasgow, Scotland, United Kingdom

• As a Project Intern, I played a hands-on and crucial role in preparing and rolling out the use of a new CRM system company-wide. My responsibilities included:
• Data Cleansing and Harmonization: Conducted comprehensive data cleansing across multiple systems to ensure data accuracy and consistency..
• API Design and Implementation: Collaborated with external companies to design and implement efficient APIs that facilitated seamless data exchange and integration.
• Quality Assurance and Testing: Performed rigorous testing of the new system, it's interactions with other systems, and the internal processes to identify and resolve defects, ensuring optimal performance and reliability.
• Staff Training and System Launch: Assisted with training materials to educate staff on new systems and data management best practices before rollout of new system.
• Process and Automation Design: Contributed to the design and implementation of automation processes to streamline workflows and improve efficiency, including redefining the sales pipeline and creating complex.

Create bespoke logo designs, web mock-ups and social media posts (image and video) for both local and international clients, delivering high-quality results to tight deadlines.

Edinburgh, Scotland, United Kingdom

Edinburgh, Scotland, United Kingdom

Edinburgh, Scotland, United Kingdom

Edinburgh, Scotland, United Kingdom

Edinburgh, Scotland, United Kingdom

Responsible for the smooth operation and exceptional guest experience, including staff training, scheduling, daily operations, cash-up and money handling, escalated enquiries and more.

London, England, United Kingdom

First point of contact for students enquiring about a variety of University services, from financial help to wellbeing.

Mazomanie, Wisconsin, United States

Six year career during the summer months that saw me progress through several roles.Assistant Camp Director (1 year): Overall responsibility of activities, scheduling, promotion; responsible for wellbeing and experience of all attendees; online communication, content and social media; recruitment and promotion; staff training ensure continued staff.

Edinburgh, Scotland, United Kingdom

Multifunctional role within the hostel, including reception duties (emails & telephones, reservations management, cash handling, customer service, tour sales); housekeeping (rooms & bathrooms, laundry); breakfast service (prepare, set-up, clean-down) and on-call overnight (assist with urgent queries & emergencies, ensure hostel safe & secure)

Edinburgh, Scotland, United Kingdom

Supervisor position specialised in the snacks department of the cinema. Responsible for smooth operations, health & safety, training, stock, etc.

Edinburgh, Scotland, United Kingdom

Multifunctional role that required work on Box Office, Snacks Department, Bar, Floor Operations and on occassion AV (Projectors).

Edinburgh, Scotland, United Kingdom

Term-time role with the University as a live-in representative in the Student Accommodation

Master Of Science - Ms, User Experience Design

• User Research: Understanding user needs, goals, and behaviors through various research methods like interviews, surveys, and usability.

Bsc Digital Media And Interaction Design, Computing, Programming, Interaction And Digital Design

Hnd, Digital Design And Development, A

Returning to studies to refocus career in Digital Media and Technology

Certificate, Digital Marketing Specialist - Social, Pass

Short Course

Bachelor Of Arts - Ba, Creative Industries

Activities and Societies: School Magazine Senior Resident in Student Halls