Stefanie Bugosh Email & Phone Number

Lexington, Kentucky Area

Lexington, Kentucky Area

● Provide excellent customer service and exceed expectations in every interaction.● Accurately complete daily tasks and assist fellow coworkers in maintaining a steady workflow throughout the day.● Consistently monitor contracts to identify and convey discrepancies to Ad Sales Coordinators and Account Executives. ● Communicate effectively and work collaboratively with team members to reach shared goals. ● Prioritize incoming tasks and identify concerns to make needed adjustments. ● Selected to provide Programming Department backup during times of increased workload.● Member of the Political Team tasked with meeting extended deadlines during elections and ensuring orders are processed in a timely fashion.

Lexington, Kentucky Area

● Monitored and positively impacted profitability in the areas of customer service, sales, inventory/expense control and risk management.● Achieved individual sales goals and developed sales strategies which generated revenue to meet the store sales projections.● Created merchandise presentations and displays to feature new items and maximize sales.● Developed detailed knowledge of all products and services which helped to quickly establish rapport with customers.

San Antonio, Texas Area

● Recruited, hired and trained all staff members to prepare for opening of new store.● Provided comprehensive oversight of all functions and aspects involved in the daily store operations.● Formulated and finalized staff schedules and monitored payroll to meet budgetary goals. ● Developed marketing campaign which attracted local customers and created community awareness.● Evaluated local market, then implemented sales strategies which exceeded customer expectations and sales goals. ● Educated staff to establish a culture of shortage-awareness which demonstrated how adherence to operational procedures resulted in increased revenue and theft reduction.

San Antonio, Texas Area

● Directly supervised, evaluated and trained a support staff of 23 team members. ● Provided excellent guest service by resolving customer concerns in a timely fashion, answering questions, and always displaying an approachable demeanor. ● Utilized merchandising materials to create an attractive, organized sales area. ● Developed staff by providing immediate feedback and detailed evaluations. ● Cross-trained in all areas of store operations and became a key-holding Manager on Duty.

Bachelor Of Arts - Ba, Philosophy

Master Of Business Administration - Mba, Business Administration And Management, General, 3.556 Gpa

• 27 credits completed (36 required for program completion) with a 3.556 cumulative GPA.