Stefanie Carlson Email & Phone Number

Houston, Texas, US

Boston, Massachusetts, US

· Evaluated and assessed existing Agile organizations. Provided recommendations to optimize delivery and business value creation.· Partnered with clients to drive the definition, prioritization and execution of their product strategy in collaboration with key stakeholders and executive team.

New York, NY, US

• Defined product MVP, established roadmap, prioritized features and developed release plans for Express Pay and Client Portal web applications based on business objectives, competitive analysis, A/B testing and customer.
• Cultivated strong business relationships and established trust among executive leadership though regular communication and effective issue remediation.
• Worked closely with development and architects to lead the translation of software features into technical requirements.
• Facilitated adoption of lean Agile (SAFe) mindset and best practices among team members and executive stakeholders.
• Monitored project spend against $2.2MM budget, ensuring financials aligned to traditional corporate funding model.

New York, NY, US

• Crafted product vision and roadmap for AIG’s Employee Digital Workplace leveraging new cloud-based tools as part of transformation initiative to enhance employee productivity and promote efficient collaboration.
• Led key elements of organizational change management program focused on creating a digital first culture.
• Promoted and tracked product utilization among employees against targets to optimize total cost of ownership (TCO).
• Monitored emerging digital workplace trends in relation to business objectives to evaluate future investment.

New York, NY, US

• Operationalized newly formed department; defined processes, procedures and systems.
• Monitored portfolio of digital enablement and marketing initiatives to ensure consistent deliverables and identify opportunities to establish best practices across the Americas region.
• Identified opportunities to solve business problems by leveraging the correct mix of technology.

New York, NY, US

• Directed a team responsible for content publishing, application development and technical support for American General’s Life marketing site, email campaigns and self-service platforms.
• Worked collaboratively across Marketing, Sales, Operations, IT, and the Corporate Digital Team to plan and prioritize application enhancements based on business goals, technical feasibility, and ROI.
• Drove contract negotiations, monitored billing and approved payments for 10+ medical and laboratory vendors that support the underwriting process within Life Operations.
• Led team during a time of significant organizational change and restricted budget. Navigated evolving organization structure to ensure business continuity and department efficiency.

• Provided analytical and business consulting for strategic initiatives across multiple disciplines within the Life companies as part of a leadership development program.

Houston, Texas, US

• Worked with executive management, independent agencies and IT resources to drive product development, negotiate features and determine product releases for web applications leveraging the Agile methodology.
• Supported firm-wide Agile transformation as an Agile coach and internal steering committee member.

Houston, Texas, US

• Identified, documented, and assessed financial controls in SAP to meet Sarbanes-Oxley regulations.

Austin, Texas, US

• Supported the implementation of Oracle 11i as part of significant worldwide ERP and CRM upgrade.
• Analyzed, designed, and supported e-Commerce applications to meet business process initiatives.

Ms, Mis Ecommerce

Bba, Information And Operations Management