• Negotiated contract terms with clients for contingent and direct placement staffing needs; included terms for mark-ups, bill rates, pay rates, and benefits. Worked alongside General Counsel to draft contractual agreements for review and submission.• Acquired nationwide contracts with companies throughout the aerospace, space and defense and power management industries.• Maintained thorough understanding and knowledge of client’s business, industry, trends, and current programs/projects.• Developed strong relationships with new and existing clients by understanding their business and staffing needs; facilitated connections between potential candidate expertise and hiring manager requests.• Proactively identified business growth opportunities within existing and new industry markets. • Applied accountability standards based on KPIs and implemented change to continuously improve performance and increase workflow efficiencies within staffing needs for clientele.• Contributed to requisition development, candidate screening, assessment, feedback, hiring, onboarding and training processes across recruiting and sales roles.• Provided input and content editing for company website utilizing Joomla and proprietary software for better search engine optimization (SEO), candidate outreach and company marketing.• Traveled domestically and internationally to potential and existing client sites as well as for conferences and networking events such as NBAA and SHRM.• Utilized Customer Relationship Management (CRM) tools such as PeopleSoft, Salesforce and internal proprietary software.

• Served as primary contact for client/employee issues; identified and executed appropriate actions to resolve issues and/or escalated as appropriate; monitored results to ensure action plans were effective.• Maintained complete knowledge of contractual agreements to ensure 100% compliance; briefed and trained Talent Coordinators on needs of client, VMS systems and all on-boarding requirements. • Determined client reporting instructions and on-boarding paperwork; communicated with internal HR, Payroll and Controller to develop complete on-boarding process files in accordance with state and federal labor laws.• Drove customer relations activities, lead generation, follow up communications, client retention and new business acquisition.

• Screened and submitted candidate resumes, coordinated interviews, extended offers, negotiated candidate wages and other contract considerations.• Created and sustained pipelines of potential candidates for active and future requisitions.• Maintained thorough understanding and knowledge of current hiring practices, recruitment strategies, and staffing industry trends.• Ensured timely submission for quality candidate placements and retained healthy pipeline of qualified candidates by understanding hiring manager and business needs.• Helped candidates succeed on the job through ongoing coaching, feedback, and development opportunities.• Responded to candidate inquiries and addressed challenges in a timely manner.• Utilized various vendor management systems (VMS) such as Beeline, WAND, Successfactors, Ceridian, TalentWise, PeopleFluent, and Fieldglass.

As Business Development Manager I help U.S. businesses employ top foreign talent through the unique services of International Experts. With extensive experience as a talent coordinator, and years in business development and graduate recruiting programs, I play a key role in leading the company’s college internship program, and work to foster university-corporate connections.International Experts provides a full scope of immigration capabilities, offering you an edge in the market by opening the door to otherwise unattainable talent and expertise. From temporary visa attainment to processing permanent visa applications, we act as a central resource and provide your organization with complete services from our team of experts. Combined with the global recruiting expertise of CTS International, these capabilities translate into a competitive advantage for your organization. We work directly with U.S. Citizenship and Immigration Services (USCIS) to provide you with immediate, accurate status updates. International Experts Delivers: An in-house immigration team with a proven record of success securing visas for the best international talent. Innovative solutions including an Accelerated Green Card Program designed to bring highly specialized, ITAR-compliant engineers to the U.S. Experience recruiting and placing personnel from more than 50 countries throughout Europe, Asia, North and South America, and the Middle East. Expertise in the intricate legal issues surrounding immigration and a single point of contact for all your immigration and deployment needs, with the ability to provide immediate feedback and personal support.

• Planned, marketed and prepared company and client events to advertise executive suite space and offices within our building using a multitude of online and printed resources; hosted in-office events for potential and existing clients. • Followed-up with clients regarding monthly payments, late accounts, invoice questions, and contract terminations. • Remotely deposited checks for payment, ran aging reports, audits and cost recharge reports. • Scheduled meeting rooms, day offices, and video conferences for clients; prepared scheduled rooms with all necessary supplies and AV/electronic equipment. • Assisted clients with administrative tasks and projects to include data entry, phone screening, reporting instructions, mail distribution/collection, and copying and printing files.