Stefanie Herrington Email & Phone Number

Boise, Idaho, United States

Part of the Enterprise Content Management team, to streamline and manage a corporate intelligent information management system.

Boise, Idaho, United States

Reporting to the Marketing Manager, support the internal Strategic Vision of being Local, Easy and Reliable, by designing, implementing, and supporting customer journeys through digital channels such as social media, website and email. Key AccomplishmentsCollaboratively strategized and oversaw modernization efforts for a secure online portal which serviced external stakeholders.Assisted in a total refresh of the external marketing website in order to create an easier… Show more Reporting to the Marketing Manager, support the internal Strategic Vision of being Local, Easy and Reliable, by designing, implementing, and supporting customer journeys through digital channels such as social media, website and email. Key AccomplishmentsCollaboratively strategized and oversaw modernization efforts for a secure online portal which serviced external stakeholders.Assisted in a total refresh of the external marketing website in order to create an easier and more streamlined journey for visitors of the website.Coordinated email and social media content in an effort to increase engagement with external stakeholders. Show less

Boise, Idaho, United States

Reporting to the Marketing Manager, support the Strategic Vision of being Reliable, Innovative and Relationship Driven for the organization, through all marketing channels. Key Accomplishments:Designed, created, and implemented an organization wide “intranet” on SharePoint 365 from scratch.Handled all outgoing email marketing efforts through Constant Contact.Supported and co-coordinated efforts of all marketing initiatives from swag selection to event planning.

Boise, Idaho Area

Reporting to the Vice President, support the Vice President and 10-member team that made up the leadership team of the Policyholder Services Division. Assist in the daily operations of the Vice President and his leadership team, by organizing and executing tasks on behalf of the Vice President, in the midst of a significant shift in structure and strategy.Key Accomplishments:Organized and executed recurring advisory committee meetings in efforts to improve and encourage growth… Show more Reporting to the Vice President, support the Vice President and 10-member team that made up the leadership team of the Policyholder Services Division. Assist in the daily operations of the Vice President and his leadership team, by organizing and executing tasks on behalf of the Vice President, in the midst of a significant shift in structure and strategy.Key Accomplishments:Organized and executed recurring advisory committee meetings in efforts to improve and encourage growth amongst one of our largest groups of external stakeholders.Designed and implemented a yearly budgeting process to facilitate the coordination of departmental budgeting, to include creating the analysis and presentation of the overall budget for review and submission.Created and coordinated recurring meetings directed at modernizing processes and procedures as well as keeping the division in alignment with the Strategic PlanHandled the company’s website support helpdesk with the help of one other staff member. Show less

Nampa, Idaho

Reporting to the President, supports the President, Vice President of International Operations as well as a 12 member team that makes the Board of Directors. Assist in the organization, planning, preparation, and execution of tasks, efforts and events initiated by the President and on behalf of the organization. Key Accomplishments:Organize and execute recurring bi-annual Board of Director meetings that allows for the comprehensive reviewing and guiding of the organization.… Show more Reporting to the President, supports the President, Vice President of International Operations as well as a 12 member team that makes the Board of Directors. Assist in the organization, planning, preparation, and execution of tasks, efforts and events initiated by the President and on behalf of the organization. Key Accomplishments:Organize and execute recurring bi-annual Board of Director meetings that allows for the comprehensive reviewing and guiding of the organization. Serve as the Assistant Corporate Secretary assisting in efforts to maintain all legal corporate processes and procedures related to the Board of Directors and their corporate operation and function. Support the Executive leadership team in forming, tracking and re-prioritizing an organizational Strategic Plan which involves the coordination of 15 members and their contributions.Interface with major donors and key partners on behalf of the Executive Leadership team. Show less

Nampa, Idaho

Reporting to the Vice President of International Operations, supported the Vice President and 9 other senior members of the Operations team in efforts to plan, develop and support a complex team of over 200 people located in 15 different countries. Assisted in the organization of activity and communication between headquarters resourcing departments and international leadership.Key Accomplishments:Created and maintain a personnel database for the Disaster Response team… Show more Reporting to the Vice President of International Operations, supported the Vice President and 9 other senior members of the Operations team in efforts to plan, develop and support a complex team of over 200 people located in 15 different countries. Assisted in the organization of activity and communication between headquarters resourcing departments and international leadership.Key Accomplishments:Created and maintain a personnel database for the Disaster Response team, including indexing and search functions for personnel based on skill and location as necessary for immediate response to worldwide disaster efforts. Designed and created content for four separate program orientation web sites, to efficiently and comprehensively orient new team members to their various worldwide assignments.Track and coordinate status reports on a monthly and quarterly basis to ensure that the world wide programs are meeting their goals and maintaining the course set for operations in their overseas region.Co-Coordinated a biennial leadership conference to increase knowledge, effectiveness and build key relationships among 100 worldwide leaders within the organization. Show less

Boise Idaho

Reporting to the Director of Global Customer Care, supported the director and 21 other members of the HumanConcepts team in efforts of developing and promoting customer satisfaction as well as increasing revenue for a growing software company.Key Accomplishments:Increase order processing accuracy to 95% (from 70%).Decrease cost of company travel expenses by 20% ($30,000 savings per year), by creating and managing new travel booking processes and standards.Created… Show more Reporting to the Director of Global Customer Care, supported the director and 21 other members of the HumanConcepts team in efforts of developing and promoting customer satisfaction as well as increasing revenue for a growing software company.Key Accomplishments:Increase order processing accuracy to 95% (from 70%).Decrease cost of company travel expenses by 20% ($30,000 savings per year), by creating and managing new travel booking processes and standards.Created and implemented metric reporting to measure and track customer satisfaction and various team efforts (including: win/loss sales reporting, job performance reporting for customer care, technical support and sales teams, overall customer satisfaction, and revenue tracking).Successfully supported efforts and functions of the marketing, finance, operations, sales, and customer support departments on a daily basis. Assumed overall remote office management on a day to day basis in Director’s absence. Show less

Nampa, Idaho

Reporting to the Director of Human Resources, performed a variety of administrative, coordination, and support functions. Including personnel communications and interface on behalf of the Director. Led teams and maintained budgets in planning organizational events. Tracked and reported all movement of personnel of over 450 global members, by managing and maintaining the HRIS and organizational tracking systems.Key Accomplishments:Planned and executed numerous organizational… Show more Reporting to the Director of Human Resources, performed a variety of administrative, coordination, and support functions. Including personnel communications and interface on behalf of the Director. Led teams and maintained budgets in planning organizational events. Tracked and reported all movement of personnel of over 450 global members, by managing and maintaining the HRIS and organizational tracking systems.Key Accomplishments:Planned and executed numerous organizational events on behalf of the President and the Human Resources Director.Reorganized the human resources database and implemented processes and procedures to uphold database structure, data integrity, and accuracy in preparation for transition to Ceridian HRIS.Managed and maintained highly confidential employment files for over 450 worldwide employees. Show less

Redlands, California

Reporting to the VP of Marketing, VP of Finance, and the VP of Operations of a Non Profit organization who provide training and networking for Health Professionals and Students worldwide. Performed administrative functions and event management for conferences hosted by the business. Key Accomplishments:Successfully supported three superiors who worked from remote locations while working remotely myself.Coordinated and provided all customer relations on behalf of the… Show more Reporting to the VP of Marketing, VP of Finance, and the VP of Operations of a Non Profit organization who provide training and networking for Health Professionals and Students worldwide. Performed administrative functions and event management for conferences hosted by the business. Key Accomplishments:Successfully supported three superiors who worked from remote locations while working remotely myself.Coordinated and provided all customer relations on behalf of the organization.Created and published teaching materials and corresponding educational speakers and their presentationsManaged customer support to all conference guests and staff, as well as organize accommodations for events.Processed and receipted all incoming donor funds. Managed and maintained donor database, and synchronized all mailings to donors and customers. Show less