Stef Lauer Email & Phone Number

Cairngorms

Edinburgh, United Kingdom

Since launching Hands On Consulting in 2015, I was involved in the operational and consulting side of the Slow Adventure in the Northern Territories (SAINT) project, working alongside Dr Steve Taylor from the Centre for Recreation and Tourism Research. The role also included the delivery of my tailored Guiding the Extra Mile (GEM) courses to visiting and local businesses in the Arisaig and Lochaber area. I have also delivered GEM courses to West Highland College, Nevis Landscape Partnership and… Show more Since launching Hands On Consulting in 2015, I was involved in the operational and consulting side of the Slow Adventure in the Northern Territories (SAINT) project, working alongside Dr Steve Taylor from the Centre for Recreation and Tourism Research. The role also included the delivery of my tailored Guiding the Extra Mile (GEM) courses to visiting and local businesses in the Arisaig and Lochaber area. I have also delivered GEM courses to West Highland College, Nevis Landscape Partnership and the School of Adventure Studies.I qualified as a Leave No Trace practitioner in 2015 and have since then delivered more than 50 awareness courses to a wide array of businesses and organisations. Leave No Trace is concerned with outdoor ethics (incl. best practice in wildlife watching), sustainability, environmental awareness and advocacy. Like all my training, this course is very hands on and delivered in a workshop style, indoors and outdoors. Show less

Scotland, United Kingdom

I'm an Associate Member of the First Aid Training Cooperative and primarily deliver first aid courses for the workplace, for the outdoors and for forestry.

Fort William, Scotland, United Kingdom

Designing, coordinating and co-delivering a pioneering blended-learning degree module for the University of the Highlands and Islands as part of their Adventure Tourism Management programme. The ‘Guide Training and Interpretation’ module encompasses training for outdoor educators in mountain, coastal and marine environments (commenced September semester 2018). Participation in curriculum design and delivery of similar FE and HE courses.

Glenmore Lodge, Aviemore

Based at the National Training Centre for the Outdoors, Glenmore Lodge, Aviemore ; Responsible for all areas of operational and strategic management of the SOA, a Scottish Governing Body (SGB) including responsibilities for organisational policies and procedures ; leading and supervising a team of 7 staff and 10 volunteers ; managing financial and administrative operations ; working collaboratively with the Board and with funders, sportscotland and LEADER ; preparing management reports ;… Show more Based at the National Training Centre for the Outdoors, Glenmore Lodge, Aviemore ; Responsible for all areas of operational and strategic management of the SOA, a Scottish Governing Body (SGB) including responsibilities for organisational policies and procedures ; leading and supervising a team of 7 staff and 10 volunteers ; managing financial and administrative operations ; working collaboratively with the Board and with funders, sportscotland and LEADER ; preparing management reports ; creating new marketing strategy and materials ; fulfilling a key role in organisational governance as Company Secretary overseeing ongoing organisational audits as required to meet SGB requirements. Show less

Participation in and project management of work-based guide training programme ‘The Art of Guiding’ for experienced guides and new entrants to the outdoor industry ; liaising with key stakeholders (governing bodies, funders, employers, trainers) and sourcing learners in a pivotal organisational and coordinating role ; maximising income generation and exceeding targets ; devising and implementing marketing strategy through social and traditional media channels.

Aviemore

Creating and developing a new start-up company in the Cairngorms National Park, administered by leading wildlife holiday company Speyside Wildlife ; building and maintaining effective relationships with product and service providers as well as a successful engagement strategy for early adopters ; attending tradeshows and developing professional networks including the world’s largest travel trade show, the ITB in Berlin as company ambassador and representative.

Aviemore

Based on Rothiemurchus Estate, Cairngorms National Park ; Key member of senior management team during rapid phase of organisational change ; overall operational and strategic responsibility for 400+ trip departures for up to 2,500 clients per season (accommodation, transport, guides, equipment) ; recruiting, supervising and training 5 employees and up to 100 freelance staff ; maintaining and developing thriving partnerships with around 200 accommodation, activity and transport providers across… Show more Based on Rothiemurchus Estate, Cairngorms National Park ; Key member of senior management team during rapid phase of organisational change ; overall operational and strategic responsibility for 400+ trip departures for up to 2,500 clients per season (accommodation, transport, guides, equipment) ; recruiting, supervising and training 5 employees and up to 100 freelance staff ; maintaining and developing thriving partnerships with around 200 accommodation, activity and transport providers across the UK and Ireland. Show less

Wellington & Wairarapa, New Zealand

Managing office, guest and financial operations for leading accommodation providers in North and South Island of New Zealand ; recruiting, supervising and training 25 seasonal staff ; managing online bookings for local and national activity providers; supporting hotel guests through creating bespoke tour itineraries.

Evie, Orkney, Scotland

Based on the Orkney Islands ; Managing guest, restaurant and office operations ; organising weddings, concerts and events ; promoting artists ; managing budgets, financial plans and controlling expenditure ; recruiting, supervising and training seasonal staff.

Australia

Various customer-service-focused roles with the Adelaide Festival Centre, South Australian Cricket Association, Cirque du Soleil and Federal Group Hotels & Resorts.

Management of small country house hotel on Orkney Mainland

Saarbrücken Area, Germany