Stefanie Small, Mba Email & Phone Number

Nationwide, Us

Successfully leading a cross-functional team to meet revenue and programmatic goals

Nationwide, Us

INROADS Professionals (iPROS) is a program that enables organizations to network with diverse recent graduates, mid-career and experienced level professionals who might fit your current full-time hiring needs. During my time in this role, I was able to successfully revamp the recruitment and operations processes for the department.

Nationwide, Us

Led the programming team for the Financial Services Institute in revamping the curriculum and managed a team responsible for recruitment and program execution.

Nationwide, Us

Managed the INROADS Financial Services Institute, an immersive training program, focused on building financial industry competencies among self-identified Black college sophomores across the country. 99% of all students who went through this program secured an internship or full-time position in the financial services industry.

Successfully built and managed marketing campaigns for various small businessesCascade United Methodist Church, JR Crickets South Cobb, Brian Christian Photography, I C You Beauty• Increased client following by over 100% in less than one year• Create and implement strategies to build social media engagement• Develop, produce and launch targeted social media campaigns• Generate simple designs for marketing campaigns• Plan, manage and execute client events• Manage onsite social media for events• Manage onsite A/V production for events

East Point, Georgia, Us

Successfully recruited 200+ students per year • Maintained $4 million in federal grant funds by stabilizing operations and reassuring funders and stakeholders of the stability of the organization• Identified, initiated and deepened relationships with key stakeholders, students, families, and partners (including schools, businesses, institutions, and other nonprofit organizations) to build a pipeline and promote the features and benefits of participating in Future Foundation After School Programs• Developed, implemented and tailored recruitment strategies to allow Future Foundation staff, parents, students, and volunteers to assist in the process within assigned geographic territory• Rigorously evaluated and communicated data findings at weekly leadership team meetings• Consistently monitored participant feedback to maximize satisfaction and retention• Created and led the Culture Task Force as a part of the Senior Leadership Team

Grew operations at the institute and facilitated the launch of the new co-working space • Part of the management team that launched and facilitated the grand opening of the AEI Start Up Factory• Implemented initiatives to facilitate entrepreneurs in launching and growing businesses • Implemented multiple platforms to streamline daily operations• Served as central point for developing, editing and distributing all internal and external communications• Launched and managed membership and rentals of co-working space• Facilitated companywide outreach projects with internal executives, staff and clients • Managed and maintained internal and external event logistics for the institute and co-working space• Collaborated with business colleagues to build strategic partnerships for the organization• Cultivated relationships with friends and supporters of the Institute

Effectively managed brand and media presence for individual, corporate, nonprofit, and education organizations.Clients Include: Hosea Feed the Hungry, Cascade United Methodist Church, Morehouse College• The only African American public relations agency selected Americans United for Change as the agency on record for the state of Georgia to roll out the Affordable Care Act marketplace in the state of Georgia under the Obama Administration.• Monitored business development opportunities for executive staff • Created and launched innovative social media marketing campaigns that lead to increased revenue for various organizations • Revamped social media presence for multiple clients which subsequently led to increased engagement • Managed national media list and arranged interviews for clients with local and national top media outlets• Assisted in rebranding clients to eliminate negative approval ratings resulting in positive media coverage• Managed events for universities, nonprofits, and personal brands from inception to completion both nationally and internationally• Created rapid response statements for clients in the wake of defining event• Managed and trained interns on basic public relations functions

*Conduct market research and present findings to clients*Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.*Manages day-to-day operational aspects of a project and scope. *Minimize exposure and risk on projects to ensure project documents are complete, current, and stored appropriately. *Consult with small business regarding their marketing strategy and promotional efforts*Design website layouts for IT personnel

Washington, Dc, Us

• Works directly with the Regional Administrator answering calls and scheduling meeting, keeping abreast of his appointments and availability • Assists in maintain the budget through keeping up with overtime allotments and payouts• Procuring services for each of the 9 district offices• Assists in planning of regional conference meetings• Organizing asset management for all of the equipment in the region and input in E-property system

Charlotte, Nc, Us

Fraud Analyst *Reviewed potential fraudulent accounts for the prevention and detection of fraud*Verified account activity with customers through outbound calls and inbound calls*Assisted customers by educating them and following exact procedures and guidelines when personal account information has been compromised. *Monitored consumer credit and debit accounts which directly affect the customer experience and risk to Bank of America* Demonstrated company core values with both customers and fellow co-workers*Coordinated team activities*Screened and trained newly hired employees

*Consulted and advised local businesses on the sales of telecommunication *Performed audits on finalized sales paperwork *Served as point person for associates to direct questions and concerns related to sales opportunities, pricing and customer service*Developed and administered learning business trips to promote staff education*Interviewed and hired new employees for entry-level position

Master Of Business Administration - Mba, Project Management & Organizational Psychology And Development

Bachelor Of Science, Counseling Psychology