Stefanie Snijders - Weerts Email & Phone Number

Schiphol

Schiphol

Breukelen - Schiphol

Collect, process, analyze and report information from the contract on behalf of the customer and for internal process monitor and control, to ensure that contractual objectives are achieved.

Schiphol

Responsible for coordinating all 1st line service requests and malfunctions for hard and soft services. Analyze and advise on solving and preventing complaints.Support en manage the team of servicedesk operators by assisting and identifying training needs and undertaking initiatives across the wider team.Reviewing systems and processes across the FM team, ensuring that systems employed by the servicedesk are efficient, effective and ensure that requests are captured and reported from initiation to completion.

Schiphol

Responsible for the quality of facility services for multiple office and production buildings at Schiphol. Identify and resolve any irregularities on location in collaboration with the back-office.First point of contact on site for clients and colleagues . Proactively identifying the wants and needs of customers and make an offer.Providing communication with customers during maintenance, projects and changes in service delivery.

Leidschendam - The Hague

Responsible for facilitating new employees and to employees who leave the organization.Update employee data in ceveral systems such as SAP and update HR information on the intranet.Awnsering staff questions.Coördinate internal office moves.Help develop policy on Health, Safety, Security and Environment (HSSE) and its implementation.Analyze and report on headcount and staff turnover.Recruitment of new staff and contract management as deputy Recruitment Coördinator.

Leidschendam - The Hague

Single point of contact for services requests such as catering, cleaning , conference services and technical services. Responsible for monitoring all registered service requests in Planon.Purchase of office supplies and process travel bookings.

Bachelor Of Business Administration (Bba), Facility Management

Academie Diedenoort is the first and largest college of Facility Management in the Netherlands. The training is mainly focussed on service.

Interieur Ontwerper & Stylist, Interior Design

Inhoud opleiding: ontwerptechnieken (2D en 3D), kleurplannen, lichtplannen, materiaaltoepassingen, meubelplannen, meubelontwerp

Certificate, Hbo Project Management And Engineering

Training to gain basic knowledge of general engineering and project management focused on facility management.