Stefani Mcarthur Email & Phone Number

King City, Ontario, Canada

*Works in a call centre environment answering Members inquiries* Books tee times for multiple golf courses* Answers Members inquiries and concerns about service/products/accounts through email and phone* Tracks Member issues to ensure all issues are being handled efficiently and satisfactorily* Updates multiple databases with Member's account changes and information updates

• Assisted the Manager and Assistant Manager with running the daily operations of the store• Coordinated the sales floor and worked with staff to ensure that all customers were being greeted and assisted in a timely manner in order to achieve the daily, weekly and monthly sales targets• Opened and closed the store performing all administrative duties required for both• Performed daily and weekly product markdowns• Ordered all store supplies including all POP, hardware… Show more • Assisted the Manager and Assistant Manager with running the daily operations of the store• Coordinated the sales floor and worked with staff to ensure that all customers were being greeted and assisted in a timely manner in order to achieve the daily, weekly and monthly sales targets• Opened and closed the store performing all administrative duties required for both• Performed daily and weekly product markdowns• Ordered all store supplies including all POP, hardware, First-Aid, cleaning and Quick Find supplies• Executed all Health & Safety procedures for the store which included Covid-19 related procedures as well as any and all daily/monthly related procedures and making sure that they were being followed effectively Show less

• Served customers by greeting them in person or on the phone, answering any inquiries they had and assisted them throughout the entire shopping experience which included offering suggestions on sizing, style options and assistance in the fitting rooms• Completed the sales transaction at the cash desk which includes looking up their profiles (updating their contact information) ordering the correct size or product from our online database and making sure customers had a pleasant shopping… Show more • Served customers by greeting them in person or on the phone, answering any inquiries they had and assisted them throughout the entire shopping experience which included offering suggestions on sizing, style options and assistance in the fitting rooms• Completed the sales transaction at the cash desk which includes looking up their profiles (updating their contact information) ordering the correct size or product from our online database and making sure customers had a pleasant shopping experience• Cleaned and resized the store to make sure that it was neat and tidy at all times• Completed the restocking of the store to ensure that we had full product availability at all times Show less

Ontario, Canada

• Communicated with other real estate offices including securing booking and confirming appointments• Answered client enquiries and directed them to the appropriate resources• Prepared all paper work related to real estate transactions including offers, waivers, amendments, notice of fulfillments and any other forms and documents required by the agents in the office and put together all presentation packages• General reception and other administrative functions

Aurora

• Prepared all paper work related to real estate transactions including offers, waivers, amendments, notice of fulfillments and any other forms and documents required by the agents in the office and put together all presentation packages• Co-ordinated communication and meetings with clients, videographers, photographers, real estate agents and lawyers including booking of appointments, showings and meetings• Provided all digital marketing support for the company website including… Show more • Prepared all paper work related to real estate transactions including offers, waivers, amendments, notice of fulfillments and any other forms and documents required by the agents in the office and put together all presentation packages• Co-ordinated communication and meetings with clients, videographers, photographers, real estate agents and lawyers including booking of appointments, showings and meetings• Provided all digital marketing support for the company website including updating site content, posting new information, updating all social media platforms and creating promotional “feature” flyers on a daily and weekly basis. • Submitted and approved all traditional marketing media such as newspapers, signage and real estate magazines• Organized and executed all customer satisfaction surveys and followed-up on all feedback • Managed the ordering of all office supplies and equipment to ensure availability and cost effectiveness• Prepared various analysis regarding individual agent sales and various sales transactions of the agency as well as advertising costs for all current listings• Trained all new support staff to ensure readiness for working with clients• Maintained safe and clean reception area by complying with procedures, rules and regulations• Contributed to the success of the team by accomplishing related results as needed.• Provided post-closing processes including updating all new client contact information and arranging for gifts to be sent to the clients• Communicated regularly with clients updating them on their various retail transactions Show less