Stefan Lacher Email & Phone Number

United Arab Emirates

Kongens Lyngby, Hovedstaden, Dänemark

Development of Satellite Radio Access Network Systems and End User Terminals for leading L-Band Constellations

Munich, Germany

Private Equity Performance Improvement (PEPI), Business Technology PracticeWinning in rapidly changing markets requires a radically different way of thinking about strategy and execution that will deliver a step change in agility. Our restructuring heritage and depth of experience as business leaders and operators lie at the core of our DNA, and have instilled in us a natural ability to work with clients to understand and solve their most urgent and complex problems. Our senior leaders bring deep insight into the opportunities and challenges faced by businesses and into practical approaches that work versus theoretical approaches that don’t. We combine this extensive business experience with a fact-based approach to get to the heart of the issues quickly and then take a hands-on, operational approach to execution.I deliver operational and IT due diligence projects with private equity investors to support their buying and selling decisions in online services, eCommerce, travel, retail, fashion, supply chain, process industry, aerospace, automotive, high-tech, software and hardware businesses.For PE portfolio companies and for Corporates I serve in interim roles (CIO, CTO, Digital and Risk) or as Program/Project Director for complex transformation of business and IT, e.g.- Interim, setting up a non-financial risk function at a leading mortgage broker - Post-Merger Integration of manufacturer, harmonisation of operating models and consolidation of SAP systems- Carve-Out planning and quality assurance in web-hosting and on-line businesses- Crafting IT and Digital strategies for manufacturing and retail - IT Transformation: improving governance, processes and skills to create high performing IT functions in high-tech companies

Munich

- Setting up Risk Management Function, initial focus on Cyber Risk- Audit/Gap diagnostic on existing risk-mitigating controls in identity&access management, vulnerability management, security monitoring, availability management and change management/DevOps- created get-well plan to establish controls throughout business and IT to close gaps- set-up two line of defense model, plugging into 3rd line of defense provided by shareholder's risk&audit function- hired permanent Risk Manager(employed by A&M)

Valdagno

- Carve-out planning- TSA management- Carve-out execution, split of SAP- Negotiating new contracts for Compute&Application management, Networking, Mobile, etc.- Development of 3 yr IT strategy together with leadership team- Kick-off of transformational programs, e.g. new product life cycle system- Recruitment of core IT team

London, United Kingdom

Built up Google Enterprise Post Sales Organisation in EMEA from scratch:- Delivered support for Google Apps, Search and GeoSpatial products- Managed order management & fulfilment- Designed methodologies and processes and build teams for Project&Change Management, Technical Account Management & Premium Services- Developed processes to train, coach and continuously improve performance of resellers and implementation partners in 20 countries of EMEAwww.google.com/cloud

Frimley, Uk

- Managed UK wide restructuring programme, aligned UK organisation with global blueprint and achieved significant cost savings before sale to Atos- Performed business development task to introduce Siemens Offshore delivered services to the UK: created internal marketing campaign and roadshow to raise awareness about IT and BPO offshore capabilities.- Developed training for Sales to improve their ability to sell offshored services- Identified offshoring opportunities, performed due diligence, developed business cases and delivered detailed project plans - Recovered failing SAP project and delivered successfully within three months (Jun-Sep 2007)

Milton Keynes, United Kingdom

- Managed the divesture of UK Communications business from Siemens PLC, enabled the setup of new standalone UK legal entities of NokiaSiemens and Siemens Enterprise Communications Ltd, unbundled purchasing agreements, fleet management, communicated with customers and created separated IT environments (complete split of Infrastructure and SAP backoffice) within six months- Harmonised back and front-office processes company-wide and completed detailed planning to migrate legacy SAP system into new global Siemens SAP platform.- Delivered 24x7 IS Services to 2000 office and mobile users meeting challenging service levels- Restructured IS Department and tightly managed 3rd party spend, achieving a 40% reduction of total IT cost within 15 months, whilst maintaining excellent service quality

London, United Kingdom

- Aligned C-level stakeholders from Finance, HR and Procurement and introduced global governance model for process changes in their organisations to allow effective development and roll-out of a global cross-functional single instance SAP platform- Tightened supplier relationships, revised business plans and project scope for SAP system and delivered new platform to more than 20 countries at less than 50% of projected cost, ensuring compliance with accounting, employment and tax laws in each country. - Set up new cost-effective release management processes- Audited C&W’s Caribbean regional IT organisations, their installed infrastructure, budgets and strategy and delivered recommendations for their organisational and cultural transformation, laid the foundation for their new IT strategy and developed business cases for implementing global SAP blueprint.

London And Basingstoke, Uk

Integration and re-engineering of acquistion Racal Telecom into Global Crossing Europe, e.g. improved service delivery and provisioning processes for data and voice products, significantly reducing meantime to deliver and overall cost to provision service.Ramp-up of European IT function and infrastructure in 11 countries from scratch. Defined European IT strategy aligned with global IT strategy. Implemented SAP FI/HR and billing system. Reporting to CFO and COO.

Frankfurt Area, Germany

Managed Technology Consulting Practice for Telecoms, Utilities and Media Markets Germany-wide. Delivered €10 million revenue selling custom-developed solutions for mobile service activation and dealer commissioning, as well as technology architecture design and support services around the Oracle product set.

Frankfurt, Germany And Reston, Virginia

Sprint joined Deutsche and France Telecom to form Global One. Eunetcom was merged into Global One. - Shaped operations of a new JV, by integrating Eunetcom, Transpac and Sprint Customer Services and Network Management capabilities in two Global Operations Centers, Frankfurt and Reston, Virginia implementing common seamless processes across culturally diverse organisations under high pressure within 5 months.- Managed a team of 100 in Germany and US and an annual budget of $20million. - I developed and implemented a Customer Care Solution to 800 users in 60 countries, implementing a single global customer care process in 9 months and replacing 30+ disjointed legacy systems.- Developed Global IT Strategy and Architecture for Customer Service and Network Operations Departments, including deployment roadmap and 3 year investment plan.

Frankfurt Area, Germany

Eunetcom was a start-up JV of Deutsche Telekom and France Telecom to offer innovative global services to large multinationals. - I defined and implemented Customer Care and Network Maintenance Processes and Systems in 6 months: 28 Network Element Management Systems, Fault&Incident Management, Configuration Management, SLA Measurement and Reporting, managing a team of 10.- I had client engagement up to board level, representing Customer Service Management organization during Sales/Bid Cycle and on trade shows, e.g. CeBiT- I acted in the role as Service Delivery Manager for Bull and Dun&Bradstreet, conducting monthly service reviews, was escalation point for all critical service issues, working with customers’ Senior Management- I developed new services and products, e.g. Hosting and Security Solutions

Stuttgart Area, Germany

Shared Services Organisation of Daimer-Benz.Startup company to deliver Network/Telecoms Services to Daimler-Benz Companies.- Network Design, Cost Calculation, Business Cases- Installation of Frame Relay, X25, IP switches- Programming of switches- Managed the implementation and operation of Network and Service Management Platform, Configuration Management Database and Billing Systems- Introduced and operated Windows based Desktops and IP based LAN infrastructure- Defined and implemented key processes: order to bill, network operation and service management

- Developed software- Delivered training in programming and system administration

Master’S Degree, Computer Science And Electronics

Cio Executive Programme Award, Siemens, Cio Executive Programme

Prof. Don Marchand

Oracle, Corporate Programme, Business Strategies And Corporate Change In Competitive Markets

Prof. Boscheck