Stefann P. Email & Phone Number

Gorham, Nh, Us

Built and managed Azure Intune environments for 20+ rooftops, automating user and device onboarding and reducing deployment times by 70%.Implemented Autopilot profiles and leveraged PowerShell scripts to optimize OS deployment, achieving near-total automation.Led the migration from on-premises infrastructure to cloud, ensuring seamless transition and enhanced security via IAM policies in accordance with FTC regulatory requirements.

Achieved the highest ticket completion rate in the state, managing IT maintenance for 2,000+ users without major incidents.Created SOPs and onboarding documentation, reducing new employee orientation time from five days to three.Developed a cross-training program, expanding skills and career opportunities for new technicians.

Provided consistent Tier 2 support as the sole technician, maintaining user operations during datacenter construction and migration.Enhanced cybersecurity posture during the student/faculty data protection initiative by researching and recommending secure software and best data handling practices, significantly reducing vulnerabilities.Authored SOPs for system administration and user support, streamlining processes and ensuring adherence to best practices.

Certified in communication systems ranging from Secret to above Top Secret/SCI; one of the first E-1 rank to achieve Enlisted Information Dominance Warfare certification.Developed and implemented a fitness program, improving health and combat readiness for 100+ sailors, preventing administrative separations.Founded a volunteer program, achieving 501(c)3 status and logging over 80,000 volunteer hours, fostering community engagement.

Certificate, Small Business Management

Certification, Entrepreneurship