Passionate about driving strategic growth and operational excellence in the ever-evolving landscape of SEM. As a Performance Executive at Nexum Group, I specialize in optimizing performance metrics, for both Google Ads and Meta enhancing operational efficiency, and delivering impactful results.

As the Retail Store Manager of Diesel I am responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively. As the Store Manager, I supervise the operational and organisational standards of the store. My duties include undertaking administrative tasks, monitoring inventory levels, and developing & growing staff. Through my career I have been know to improve customer satisfaction and meet monthly sales goals. In addition to being an excellent… Show more As the Retail Store Manager of Diesel I am responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively. As the Store Manager, I supervise the operational and organisational standards of the store. My duties include undertaking administrative tasks, monitoring inventory levels, and developing & growing staff. Through my career I have been know to improve customer satisfaction and meet monthly sales goals. In addition to being an excellent communicator, I have demonstrated outstanding leadership and interpersonal skills.Responsibilities include but are not limited to:- Deliver excellent service to ensure high levels of customer satisfaction.- Motivate the sales team to meet sales objectives through training and mentoring staff.- Create business tactics to attract new customers, expand store traffic, and enhance profitability.- Train and oversee new staff.- Respond to customer complaints and concerns in a professional manner.- Ensure store compliance with health and safety regulations.- Prepare reports on sales and KPI's- Undertake store administration duties such as managing store budgets.- Monitor inventory levels Show less

Two decades of retail experience at Footwear trading which was bought by Bounty Brands in 2016. I have a consistent track record of outstanding sales, merchandising and customer service results. Equally strong qualifications in all areas of retail department operations, store targets, budgeting, inventory control, training, security, staff roster and other functions. Effective communicator, leader and problem solver who builds teamwork and possesses the initiative to exceed goals.

I was a Passenger Handling Check-In Agent at O.R.Tambo International Airport. - Wide practical knowledge of the airport procedures of ticketing and booking reservations- Rich experience of one year as an airline passenger service agent- Acquired proficiency in MS Office, Internet and other relevant web-based applications- Proven ability to handle efficiently hard customer situations and complicated transactions- Acquired proficiency of processing documents and handling… Show more I was a Passenger Handling Check-In Agent at O.R.Tambo International Airport. - Wide practical knowledge of the airport procedures of ticketing and booking reservations- Rich experience of one year as an airline passenger service agent- Acquired proficiency in MS Office, Internet and other relevant web-based applications- Proven ability to handle efficiently hard customer situations and complicated transactions- Acquired proficiency of processing documents and handling daily correspondence Show less