Stefano Berton Email and Phone Number

Conduct research and analysis of complex and critical issues related to patterns and trends in money laundering and other potential risks;Report of suspicious activities detected to the Bank of Italy and other regulators;Implement/identify process improvements;Creation of manual, narratives and core languages in order to reach standardization and efficiency;Undertake regulatory reporting as mandated by law and our company's policies and procedures;Assist and support the anti-money laundering compliance team to ensure the company is meeting compliance requirements;Daily use of microsoft and research tools, italian and international systems.

Responsible for providing customer service andtechnical support (software, hardware and network problemsolving) in various geographical locations around the globe.Assist new and existing customers during 24/7 hours in KPI driven environment. Ensure the success of Revel customers by assisting them on setup and relevant training of their new Revel system Point Of Sale and its functionality based on their type of the business.Make initial and following up calls to new customers, investigate, resolve problems and provide appropriate technical assistance and support, escalate problems (when required) to the appropriate departments.

Market research interviewer: communicating with Italian members of medical research panel for medical professionals Sermo.com (Italian language)