Stefano Citernesi Email & Phone Number

Certaldo, Toscana, Italia

My Tasks at Maggi Technology. - Management and development of new and existing customers in the areas of competence.- Set up of commercial agreements and definition of mid and long time sales targets. - Analysis of all the order procedures, to identify and implement best practices and to smoothen and improve the sale process. - PUSH activity – search and management of sales leads trough search engines, public directories, social media. - Customers search and Management trough CRM platform (Hubspot) which integrates of all the phases of relationship with the customer, from the first contact to the after sales consultancy. Management of the general customers' DB. Definition, in accordance with the Company Management, of focus areas/customers and of strategies to be carried out with them. - Cold calling and first contact activity with new counterparts. - Collection of information about prospects on web sites of competitors and of companies offering complementary products.- Preparation of offers and orders and follow up of them.- Cooperation with the Administration Dept (cash flow management, payments control), with the Logistic Dept (shipments follow up) and with the After sales Service (complaints management). - Organization, setting up, participation to webinars, Open House events, International Fairs and other promotional initiatives. International fairs attended: Eurobois (Lyon, France), Xylexpo 2018 (Milan, Italy), IWF (Atlanta, USA), Bife Sim 2018 (Bucarest, Romania), LIGNA 2019 (Hannover).- Reception of customers and partner dealers at the company’s premises, with product demos and commercial trainings. - Planning, Setting up and participation (as main actor) of promotional videos and contents shared via web site and social media.

Certaldo

- Continue Search of commercial partners (distributors, agent etc) abroad, both in "known" and new markets. - Active management and improvement of the relationship with the foreign consolidated foreign customer portfolio of the firm - Data Mining, direct contact and acquisition of prospect clients, mainly in Europe- Proposal and Definition of commercial and distribution contracts and agreements with foreign counterparts- Preparation and Follow up of Commercial Offers and of export operations, together with the Administration and Logistic Office of the Company.

Florence Area, Italy

- Active management and improvement of the relationship with the distributors of the firm (Far East, US, Russia)- Data Mining, direct contact and acquisition of prospect clients, in different countries- Definition and adjustment (with better conditions) of complex contractual frameworks- Organisation and taking part in promotional events like fairs, workshops, cruises.

Poggibonsi

- Preparation and fine tuning of commercial offers, leading to a significant increase in the orders - Management of the orders, from initial steps to the aftersales- Improvement of the relationships with customers and distributors- Search and direct contact of prospect clients, opening of new markets in Eastern Europe - Successfull participation in international tenders, leading to new contracts- Cooperation, with EU institutions, in initiatives striving to the internationalisation of the firm - Revision of complex contracts, with improved sales condition for the company- Management and monitoring of payment processes- Organisation and taking part in international events, like fairs and workshops- Best known markets: Eu countries, Eastern and Northern Europe.

Siena

- Overseeing all aspects of financial control in the business- Presentation of monthly results, budget variances and ad-hoc analysis- Actively involved in business planning, P&L, balance sheet & liquidity planning- Participation in the top down distribution of the Budget data on the bank structure - Development of an incentive system aiming to reward the business units with higher performance- Management of the communication of the Financial Control Department both inside and outside the CFO

Florence

- Collection of information needs of the users, definition of feasibility analysis for various projects - Production of accurate analysis for the implementation of Financial Control applications, development of them- Development of the Budget distribution system, support to the Business Units of the Bank in the use of it- Implementation of a web distributed reporting tool, showing the basic financial data of all the branches every ten days

Perugia Area, Italy

My main activity was to manage the customer portfolio of the branch; I was responsible for the marketing and the sales initiatives as well.

Master’S Degree, International Relations And Affairs, 110/110

Bachelor’S Degree, Politics, 109/110

Master’S Degree, Banking, Finance, It, Good

Master’S Degree, Economis And Banking, 110/110