Head Of Information Technology And Project Management Apac
CurrentLeading a team of 15 IT administrators across 11 countries to ensure daily user support, client configuration and maintenance, and network and server operations. Established and maintained the team communication and development to ensure:- Computer and client upgrades through SCCM.- Antivirus distribution.- Email security defense.- Network equipment readiness, including switching, routing and local connectivity.- Data backup and server maintenance.- Adoption of other HW equipment, including CCTV and phone systems.Working on 70+ IT initiatives in the APAC region. Focus on:- Rollout and adoption of the new IT service support platform, MAPEDESK, in 42 offices.- Rollout of Microsoft Dynamics 365 solution in 5 countries.- Integration of the Oracle Human Capital Management and Windows Active Directory in 11 countries.- Cybersecurity awareness educational programs for 730+ users.- Email security defenses through sandbox technology.Working with 13 IT service providers, including contract definition and negotiation.Monitoring IT service performance and SLA.Responsible for the compliance of IT equipment sourcing according to the corporate catalogs.Supporting APAC directors, finance and plant managers for the technological needs of every site.Planning and implementing IT equipment and solutions for new plants in the APAC region as per corporate infrastructure and networking standards.Responsible for the regional IT budget and supporting financial management in preparing and monitoring CAPEX and OPEX at the national level.Accountable for the IT CAPEX of new plants, revamps, and extensions.Work closely with the global IT Infrastructure and Networking team for the adoption of standards, policies, and procedures: Cloud Azure and Active Directory, VPN, SSCM, switching and routing, and security protocols.Work closely with the global IT application team on rolling out core application systems in the region (mainly ERP, BI, CRM, and content management).
