• Managed a portfolio of 110+ clients (i.e. Bvlgari, Campari, Dolce & Gabbana) across Europe and the U.S., ensuring tailored support and solutions while fostering long-term relationships to drive satisfaction, retention, and revenue growth.• Coordinated the activities of interns to ensure that processes are streamlined and efficient, and collaborated with the project management team and developers to accommodate client requests from a technical standpoint. • Participated in 50+ live events (both in Italy and abroad), including the Venice Film Festival, Ryder Cup, and Monster Jam Tour, to support clients in optimizing their use of technology. Collaborated effectively with various stakeholders to ensure seamless execution and enhance the overall user experience.

• Developed business opportunities and managed commercial relationships with top brands, agencies, and football clubs across Europe, ensuring strong partnerships. • Attended 30+ live events and trade fairs, building and strengthening relationships with clients.• Generated reports and conducted debriefing calls to evaluate event performance and maintained a focus on the success and satisfaction of our valued partners throughout the region.

• Developed and maintained strong relationships with B2B clients, including SMEs and large companies such as Enel, Terna, and BIP, as well as public authorities. Initiated negotiations with potential customers (i.e., Vodafone, Autostrade, Organon) to expand the client base.• Successfully launched performance-driven marketing campaigns leveraging Google Ads and Facebook, aimed at promoting and driving revenue for paid professional training courses.• Developed reports with comprehensive data on new users and articles using Google Data Studio to aid the internal stakeholders.

Supported the commercial team commercial in strategic partnership development with Amazon, Google and Huawei.

• Created reports in Google Data Studio integrating data from Big Query with information related to the most used features in the hOn App with the goal of providing business insights to the top management.• Analysed consumer behaviour in a IoT perspective through Qlik and Salesforce within the Data Lake ecosystem to support strategic decisions.• Investigated the major problems of the hOn App in Firebase, monitoring and reporting in Jira eventual issues or bugs on the “probes” created in order to track the user behavior.

• Managed relationships with students and Career Services departments from more than 500 schools from the EFMD network in 91 countries.• Headed social media marketing activity with a focus on Instagram (achieved +137% in the follower base and + 10.3% engagement).• Increased awareness to the GetHighered platform through a Student Ambassador campaign (achieved +8.12% of total traffic in 6 weeks, based on results from Google Analytics).

• Coordinated athletes during training, match sessions and tournaments.• Managed the relationship between the different stakeholders (coaches, athletes, and other clubs and team managers).• Planned club’s general activities and tournaments, such as the “16th Big Ball” tournament in Borgonovo, Val Tidone (PC), Italy.

• Performed Market Research and Competitor Analysis to investigate the Company’s prospective clients’ potential in expanding globally.• Conducted telemarketing with the aim of developing commercial relations with growing businesses in various sectors.• Created Excel databases to be used for client prospecting purposes.