Stefano Nemesio

Stefano Nemesio Email and Phone Number

Customer Service Manager @
Stefano Nemesio's Location
Orlando, Florida, United States, United States
Stefano Nemesio's Contact Details

Stefano Nemesio work email

Stefano Nemesio personal email

n/a
About Stefano Nemesio

Analytical and detail-oriented Customer Service Advisor and Market Research Analyst. Skilled in managing client relationships, handling customer’s issues, and determining how consumers perceive products and services.

Stefano Nemesio's Current Company Details
Tutto Italia Restaurant

Tutto Italia Restaurant

Customer Service Manager
Stefano Nemesio Work Experience Details
  • Tutto Italia Restaurant
    Customer Service Manager
    Tutto Italia Restaurant Jul 2020 - Present
    Orlando, Florida, United States
    Responsibilities: • Maintained positive guest relationships including obtaining regular feedback through table visits and executing show quality standards.• Promoted a positive work environment through hiring/selection of team members.• Used all performance management tools to provide guidance and feedback to team members.• Conducted regularly scheduled meetings to ensure lines of communication are open between management and team members.
  • Hilton Orlando Bonnet Creek, Llc
    Team Member
    Hilton Orlando Bonnet Creek, Llc Aug 2015 - Mar 2020
    Orlando, Florida, United States
    Responsibilities: • Greeted guests and managed customer complaints.• Provided or arranged general business services for guests.• Developed network of contacts, service providers and businesses within their communities to serve guests.
  • Portobello Italian Restaurant
    Waiter / Restaurant Manager
    Portobello Italian Restaurant Apr 2011 - Aug 2015
    Orlando, Florida, United States
    Responsibilities: • Coordinate daily Front and Back of the House restaurant operations.• Deliver superior service and maximize customer satisfaction.• Respond efficiently and accurately to customer complaints.• Create detailed reports on weekly, monthly and annual revenues and expenses.• Train new and current employees on proper customer service practices.• Implement policies and protocols that will maintain future restaurant operations.
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  • Tutto Italia / Via Napoli Restaurant
    Cultural Representative
    Tutto Italia / Via Napoli Restaurant Dec 2009 - Mar 2011
    Orlando, Florida, United States
    Responsibilities: • Proactively engaged and anticipated guest needs, answered questions,provided directions and other information.• Built and maintained relationships with Guests to provided excellent service, and maintained sales activity records.• Provided Guest Service when problems arise and helped find solutions.
  • Worldone Uab
    Marketing Specialist
    Worldone Uab Mar 2007 - Nov 2009
    Vilnius, Vilniaus, Lithuania
    Responsibilities: • Recruited participants to our online panels or focus group.• Conducted in-depth interviews to find answers about consumer requirements, habits and trends.• Recommend changes to Questionnaires and programmed links.
  • Cooperativa Sociale Solidarietà
    Psychologist
    Cooperativa Sociale Solidarietà Oct 2006 - Feb 2007
    Palermo, Sicily, Italy
    Responsibilities: • Conducted clinical assessments, developed treatment plans and provided therapy to individuals, families and couples.• Provided comprehensive psychological and psycho-educational assessment services.• Determined mental health diagnoses and formulated treatment plans.
  • Tim
    Customer Service Representative
    Tim Sep 2005 - Sep 2006
    Padua, Veneto, Italy
    Responsibilities: • Provided First level hardware support.• Identified and assessed customers’ needs to achieve satisfaction.• Handled complaints, provided appropriate solutions and alternatives within the time limits.
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Stefano Nemesio Skills

Web Development Html Javascript Jquery Html5 Css Php

Stefano Nemesio Education Details

Frequently Asked Questions about Stefano Nemesio

What company does Stefano Nemesio work for?

Stefano Nemesio works for Tutto Italia Restaurant

What is Stefano Nemesio's role at the current company?

Stefano Nemesio's current role is Customer Service Manager.

What is Stefano Nemesio's email address?

Stefano Nemesio's email address is sn****@****les.com

What schools did Stefano Nemesio attend?

Stefano Nemesio attended Università Degli Studi Di Padova, Università Degli Studi Di Palermo.

What skills is Stefano Nemesio known for?

Stefano Nemesio has skills like Web Development, Html, Javascript, Jquery, Html5, Css, Php.

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