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Use of revenue management tools and systems for price optimization.Creation of reports and reporting to evaluate revenue performance.Manage budgets and forecastsDevelop action plans and set objectives for increased revenue and maximum profit Implement sales and marketing strategies necessary for attracting clients Carry out research and analysis to identify new markets and business opportunitiesEnsure all operations are carried on in an appropriate, cost-effective wayImprove operational management systems, processes and best practicesFormulate strategic and operational objectivesPerform quality controls and monitor production KPIsTrain and supervise staff

Platinum Golf Clubs of World 2018-2019. As Italy’s only private members club, my main role was looking after our VIP members and Rosewood Hotel Guests from pre-arrival to their departure at the Golf Club, helping them to plan their stay and organise a wide range of experiences.

Customer service, concierge, front desk, back office, accounting duties and responsibilities, selling activities and problem solving. IT Tools: Opera and GoGoncierge.

Professional basketball player for the Italian second league (Rome, Bergamo, Milano) and Ireland (Dublin) major league. This experience provide me confidence in working under pressure. Attitude in team working and leadership.

Porter and assistant for the logistics and planning. Support and organize weekly meetings.

Support activities for adults in difficult situations.