Stefano Tucci Email & Phone Number

Barcelona, CT, ES

Palma, Islas Baleares, España

Remote

> Led and directed multiple successful CRM/ERP integration projects globally, ensuring on-time, within-budget delivery and adherence to quality standards.> Managed projects across diverse markets including Italy, UK, Spain, Portugal, LATAM, Germany, and the USA.> Collaborated with cross-functional teams to achieve project goals.

Barcelona Y Alrededores, España

> Coordinated projects and installations across Europe and Canada, working with business customers, service technicians, sales, and R&D.> Maintained customer updates on shipment progress and project stages, ensuring timely resolution of complaints with Global Operations.> Organized product demos with the R&D team and sent weekly project reports to the Head.

Barcelona Area, Spain

> B2B Technical Support on the Google G Suite product for business customer via emails or telephone calls for the Italian Market> Resolving technical issues by tickets and supporting businesses and companies on the platform> Occasional Backup Deluxe Team for Deluxe Customers (2999+ user company) in english, for customers from all over the world.

Barcelona Y Alrededores, España

> Coordinated national and international shipments to meet customer deadlines, and provided customer service for RF/RFID antennas via telephone and email.> Managed service maintenance workflow and scheduled installations for 10 teams (approx. 30 engineers) using CLICK, handling all aspects with store managers, contractors, and technicians.> Processed.

Bergamo Y Alrededores, Italia

> Prepared test reports, protocols, lab documentation, and quality procedures, including ITA/ENG translations of standards and quality procedures.> Managed international documentation to inform dealers, branches, and service points of technical/administrative changes, and updated user and service manuals.> Conducted analysis and statistics of.