Stefano Turcarelli Email & Phone Number

Winnipeg, Mb, Ca

Winnipeg, Manitoba, Canada

Winnipeg, Manitoba, Canada

• Developed a media management system using Next.js, React TypeScript, Redux Toolkit, React-Three/Fiber, MySQL, phpMyAdmin, Docker, and REST APIs to streamline content organization and retrieval processes.• Collaborated with a designer to implement user interface improvements, ensuring the system effectively managed the required media types while optimizing the user experience.• Worked independently to complete development tasks and manage weekly backlogs using an online project management tool, with periodic assistance from a Tech Lead.• Conducted regular progress reviews to ensure the project met technical specifications and deadlines.

Lima, Peru

• Managed the company’s server and professional email accounts using CPanel, WebMail, and WHM; set up secure email profiles on executive iPhones.• Designed and maintained the company’s WordPress website, implementing WooCommerce to create an online store for consumer sales.• Led cybersecurity efforts, implementing best practices and conducting regular team meetings to ensure compliance with security protocols.• Managed social media accounts and ad campaigns to boost product visibility and increase sales.• Assisted the CEO and CFO with cybersecurity, securing their devices against potential threats.• Handled logistics, including product deliveries to stores and purchasing raw ingredients for production.• Assisted in pasta manufacturing and ensured production facility cleanliness and adherence to quality standards.

Split, Split-Dalmatia, Croatia

• Consistently exceeded ZenDesk performance metrics for response time and claim resolution efficiency.• Handled insurance claims through ZenDesk, coordinating pickups/deliveries and ensuring compliance with company policies.• Praised for clear, professional communication across Spanish, UK, and Italian markets, resolving customer concerns and building trust.• Analyzed customer feedback to improve email templates and communication processes, enhancing overall customer satisfaction.

Lima, Peru

Setting production targets.Organizing and monitoring the manufacturing workflow.Ensuring the safe use of personal protective equipment and scheduling regular maintenance tasks.Checking production according to specifications.Sending reports on performance and progress.Identifying efficiency issues and suggesting improvementsTraining new employees on how to safely use machinery and follow procedures.Applying company rules and safety guidelines.

Lima, Peru

Lima, Peru

• Identified and engaged prospective B2B leads using LinkedIn Sales Navigator, expanding the client base through targeted outreach.• Conducted cold calls and arranged client meetings to offer tailored web and cloud solutions.• Managed the company’s social media presence (Facebook, Instagram, LinkedIn), creating targeted ads and analyzing performance metrics to drive engagement.• Collaborated with the Chamber of Commerce in Lima to organize online conferences, promoting web solutions and cloud infrastructure services to businesses.• Worked with a Graphics Designer to develop visually compelling ad content based on market analytics for social media campaigns.

Lima, Peru

Supporting to Official at the fair for assembly and disassembly to validate compliance with the regulations of the Expoalimentaria 2019 Fair Monitoring compliance with the 2019 regulations at the fairgrounds Making reports with the status of progress in the implementation of each supplier. Attending any request that exhibitors may required during the fair days. Proactively solving requirements at the fair, among other indications at the fairgrounds.

Park City, Utah, United States

Greeting customers, presenting menus, making recommendations and answering questions about food and beverages. Taking orders and passing them on to kitchen and bar staff. Recommending drinks and wines that complement clients' meals. Serving food and drinks.Presenting the invoice to customers and accepting payment.

Park City, Utah, United States

Greeting customers, presenting menus, making recommendations and answering questions about food and beverages. Taking orders and transmitting them to the kitchen Serving food and drinks. Banquet table restocking.Saloon cleaning and conditioning for events.

Park City, Utah, United States

Greeting customers, presenting menus, making recommendations and answering questions about food and beverages. Taking orders and passing them on to kitchen and bar staff. Recommending drinks and wines that complement clients' meals. Serving food and drinks.Presenting the invoice to customers and accepting payment.

Lima, Peru

Greeting customers and discuss the type, quality, and quantity of merchandise they are looking to purchase. Advising clients on the use and care of merchandise and provide advice on specialized products.Preparing the merchandise for purchase. Assisting in the merchandise display. Operating computerized inventory record-keeping systems.

Diploma Of Education, Computer Software And Media Applications

Global Business Administration, International/Global Business