Stefan Overzier

Stefan Overzier Email and Phone Number

Owner @ RESERVE HOSPO
Sydney, NSW, AU
Stefan Overzier's Location
Greater Sydney Area, Australia, Australia
Stefan Overzier's Contact Details

Stefan Overzier work email

Stefan Overzier personal email

n/a

Stefan Overzier phone numbers

About Stefan Overzier

Stefan Overzier is a Owner at RESERVE HOSPO. He possess expertise in hospitality, management, training, tourism, hospitality industry and 5 more skills. Colleagues describe him as "Working with Stefan Overzier at ResDiary has been a remarkable experience, especially witnessing how his background in running a restaurant has made him a specialist in the hospitality software industry. His insights into the needs and challenges of restaurant management have been invaluable in both our customer success and support operations in Australia and New Zealand. Stefan’s firsthand knowledge of the restaurant business allows him to connect with our clients on a deeper level. This understanding has been instrumental in tailoring the onboarding process to each restaurant’s specific needs, ensuring that they can leverage our software to its fullest potential right from the start. His approach to customer success goes beyond traditional support; it’s about empathizing with the client’s situation and providing solutions that are not just effective but also intuitive for those in the restaurant industry. His ability to anticipate and address the unique challenges faced by our clients has earned him tremendous respect and appreciation from those he has supported. Furthermore, Stefan’s restaurant management experience has enabled him to contribute significantly to the development of our software, ensuring it remains not only technologically advanced but also practical and user-friendly for those in the hospitality sector. Stefan’s positive attitude and collaborative spirit, combined with his unique industry expertise, make him an extraordinary asset to any team. I am confident that his blend of technical knowledge and practical experience will continue to drive success in any future role he undertakes in the hospitality software industry."

Stefan Overzier's Current Company Details
RESERVE HOSPO

Reserve Hospo

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Owner
Sydney, NSW, AU
Stefan Overzier Work Experience Details
  • Reserve Hospo
    Owner
    Reserve Hospo
    Sydney, Nsw, Au
  • The Access Group - Asia Pacific
    Head Of Customer Success And Support Apac
    The Access Group - Asia Pacific Jun 2021 - Present
    Chatswood, New South Wales, Au
    Leading CSS team: Onboarding, Retention, Support and Account Management. Part of Global leadership team working together towards achieving global objectives and managing strategic projects. Collaborating with Sales, Product and Growth leaders.
  • Superb
    Superb Australia
    Superb May 2020 - Apr 2021
    Frederiksberg, Capital Region Of Denmark, Dk
    Superb’s GXM platform enables you to gather all the tools you need to run your restaurant.The all-in-one platform, the most user-friendly reservation system on the market, a customised POS (Point-of-Sale) system, no-show protection, online waitlist, sell tickets and host events, gift-cards, guest profiles, upselling features and much more. With Superb you can even recommend your sister venue when you’re fully booked. All the tools you need to improve the performance of your team while making sure every guest gets a personalised experience making them come back. Superb is empowering a worldwide community of leading restaurants in 100+ cities.#experiencematters.
  • Thefork, A Tripadvisor Company
    Key Account Manager
    Thefork, A Tripadvisor Company May 2015 - Dec 2019
    Paris, Ile-De-France, Fr
    Training and mentoring the account management team on ResDiary, Dimmi and TheFork products.Part of product development for TheFork B2B products, ResDiary Reservation System, Integration between multiple POS systems and ResDiary.Project Management and Account Management for the on boarding of VIP restaurants and groups and continue to look after their needs, including: Solotel, Rockpool Dining Group, Merivale, Fink, Star Entertainment Group, Sydney Restaurant Group, Bentley Group, Icebergs Group, Lotus Restaurant group and more.
  • Lost Publishing
    Owner
    Lost Publishing Oct 2005 - Aug 2017
    Daylesford, Victoria, Au
    Publish monthly tourist magazine (lost magazine) in Daylesford, distribute 6000 copies a month, photographer and designer for all advertisements. Publish annual magazine directory (Bliss) for wellness, spa and massage.Design and manage websites. Freelance photographer.Contracted for ChillOut Festival Daylesford 2009, 2010.
  • Dimmi Pty Ltd
    Account Manager
    Dimmi Pty Ltd Jun 2011 - May 2015
    Training and mentoring the account management team on ResDiary, Dimmi and TheFork products.Part of product development for TheFork B2B products, ResDiary Reservation System, Integration between multiple POS systems and ResDiary.Project Management and Account Management for the on boarding of VIP restaurants and groups and continue to look after their needs, including: Solotel, Rockpool Dining Group, Merivale, Fink, Star Entertainment Group, Sydney Restaurant Group, Bentley Group, Icebergs Group, Lotus Restaurant group and more.
  • Mercato@Daylesford
    Supervisor
    Mercato@Daylesford Jul 2008 - Jun 2011
  • Breakfast & Beer
    Founder, Owner, Chef, Barkeeper
    Breakfast & Beer Dec 2004 - Dec 2007
    Started Breakfast and Beer after sourcing empty building, renovated for 6 months and set up a fully licensed bar and commercial kitchen. Imported a container of 17K Belgian Beers. Operated the Restaurant/Bar for three successful years. Mentioned in 'The Australian Crawl' by Scott Watkins-Sully - https://www.harpercollins.com.au/cr-109748/scott-watkins-sully/Good food guide - https://www.goodfood.com.au/breakfast--beer-daylesford
  • Stayokay
    Assistant Manager/Interim Manager Location Haarlem
    Stayokay 1991 - 2004
    Amsterdam, Noord-Holland, Nl
    Used yield management to ensure an optimum bed and room occupation. Lead the hostel team (recruitment, drawing up training schedules, co-ordinate activities, staff morale, audited performance activities, directed work meetings and assessment interviews).Implemented electronic reservation systems and ensured smooth transition from manual to computer.Set up computerized stock takes, reservation system and had a roll in integrating a new reservation system for all (32) hostels in the Netherlands.Care of facilities, minor building maintenance and purchase inventory.Guaranteed the establishment’s quality standards for all products and services. Host, tourism liaison and played an role in the local tourism society.

Stefan Overzier Skills

Hospitality Management Training Tourism Hospitality Industry Advertising Restaurants Food And Beverage Hospitality Management Event Management

Stefan Overzier Education Details

  • Commercial Facility Management At Kennemerpoort College
    Commercial Facility Management At Kennemerpoort College
    Commercial Facility/Food&Beverage Management

Frequently Asked Questions about Stefan Overzier

What company does Stefan Overzier work for?

Stefan Overzier works for Reserve Hospo

What is Stefan Overzier's role at the current company?

Stefan Overzier's current role is Owner.

What is Stefan Overzier's email address?

Stefan Overzier's email address is st****@****.com.au

What is Stefan Overzier's direct phone number?

Stefan Overzier's direct phone number is 0413 23*****

What schools did Stefan Overzier attend?

Stefan Overzier attended Commercial Facility Management At Kennemerpoort College.

What skills is Stefan Overzier known for?

Stefan Overzier has skills like Hospitality, Management, Training, Tourism, Hospitality Industry, Advertising, Restaurants, Food And Beverage, Hospitality Management, Event Management.

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