Quality Assurance Data Analyst - It
Current
Jul 2024 - Present
AeroLeads people directory · profile
Stefan Patrick Email & Phone Number
Quality Assurance Data Analyst - IT
at
GlobalTek BPO Inc.
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Quality Assurance Data Analyst - IT
Location
Metro Manila, Philippines, Philippines
Who is Stefan Patrick? Overview
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Quick answer
Stefan Patrick is listed as Quality Assurance Data Analyst - IT at GlobalTek BPO Inc., based in Metro Manila, Philippines, Philippines. AeroLeads shows a matched LinkedIn profile for Stefan Patrick.
Stefan Patrick previously worked as CS Quality Analyst at Amazon Operation Services Philippines, Inc. and Customer Service Associate at Amazon Operation Services Philippines, Inc.. Stefan Patrick holds Bachelor'S Degree, Information Technology from Sti College.
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Email format at GlobalTek BPO Inc.
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GlobalTek BPO Inc.
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Profile bio
About Stefan Patrick
Supported Operations throughout my BPO career, from both Work Force and Quality's point of view. Knowledgeable in data mining and analytics, with experience of queue management and schedule adherence, with a dash of Operations Management after completing my stint as an Acting Team Manager.
Current workplace
Stefan Patrick's current company
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5 roles
Stefan Patrick work experience
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Cs Quality Analyst
Deliver reports and analytics to be used by various teams/stakeholders in order to drive performance and/or address behavior. Assists in team-level performance management and identifies call reasons/defects on various contacts in compliance policies and/or procedures
Dec 2018 - Aug 2024
Customer Service Associate
Oct 2018 - Dec 2018
Workforce Specialist
Monitors and analyzes real-time call volume patterns and various agent phone states. This also includes real time queue management, daily service levels, productivity and adherence. Alerts management and provides insights of hourly and daily program performance.
Apr 2017 - Aug 2018
Number Porting Specialist
Resolves customer port (number transfer) fallouts on a daily basis. Assists immediate supervisor in delivering coaching to fellow teammates and is also responsible for various admin duties.
Jul 2014 - Mar 2017
2 education records
Stefan Patrick education
Bachelor'S Degree, Information Technology
Bachelor'S Degree, Information Technology
FAQ
Frequently asked questions about Stefan Patrick
Quick answers generated from the profile data available on this page.
What company does Stefan Patrick work for?
Stefan Patrick works for GlobalTek BPO Inc..
What is Stefan Patrick's role at GlobalTek BPO Inc.?
Stefan Patrick is listed as Quality Assurance Data Analyst - IT at GlobalTek BPO Inc..
Where is Stefan Patrick based?
Stefan Patrick is based in Metro Manila, Philippines, Philippines while working with GlobalTek BPO Inc..
What companies has Stefan Patrick worked for?
Stefan Patrick has worked for Globaltek Bpo Inc., Amazon Operation Services Philippines, Inc., and Teletech Philippines.
How can I contact Stefan Patrick?
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What schools did Stefan Patrick attend?
Stefan Patrick holds Bachelor'S Degree, Information Technology from Sti College.
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