Stefan Sakic Email & Phone Number

Remote

I was responsible for accepting loads for 20 trucks that they were delivering 350 mi around Chicago Illinois USA. I had duties around drivers if they needed navigation or any other information about the load or location. Also I had responsibility of waking up drivers for booked loads. I was accepting invoices, signing confirmations, informing brokers everything about load, location, etp, eta, condition of a package. After some time in company i also started organizing drivers shifts, time of pickup. We also did Amazon orders.

Maintaining a positive, empathetic and professional attitude toward customers at all times. Acknowledging and resolving customer complaints. Ensuring customer satisfaction. Providing feedback on the efficiency of the customer service process.

I was working in welcome service at the airport Nikola Tesla in Belgrade. My job was to help people around the airport, to inform plane supervisor about any unusual type of passengers or luggage, to maintain order in gates etc.