Successfully manage multiple accounts, process surgery claims & insurance claims, file appeals, create billing correspondence, work in partnership with insurance adjusters to obtain surgery authorizations for patients, follow up on claim statuses, log and file documents, provide excellent customer service to clients, order office supplies and manage multi-line phone system. Maintain & file personal records, schedule interviews, review resumes, conduct interviews, assist with benefit open enrollment, coordinate employee schedules, track vacation/sick time, schedule and confirm appointments and meetings, assist with payroll.

Maintained up to date billing system & customer files, managed office administrative duties such as ordering office supplies, handling phone lines & greeting customers, coordinated meeting events.

Managed medical office, supervised employees, created time schedules, created and filed medical records, conducted insurance verifications, handled petty cash, performed therapy for clients including ultrasound and electrical simulation, developed X-rays.

Provided excellent customer service & maintained a successful company rating.