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Stefany Griffin Email & Phone Number
Business Process Analyst
at
CyberSentriq
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✓ Verified May 2026
3 data sources
Profile completeness 86%
Who is Stefany Griffin? Overview
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Quick answer
Stefany Griffin is listed as Business Process Analyst at CyberSentriq, based in Galway, County Galway, Ireland. AeroLeads shows a matched LinkedIn profile for Stefany Griffin.
Stefany Griffin previously worked as Services Products & Propositions Specialist at Bord Gáis Energy and Business Excellence Process Analyst at Bord Gáis Energy. Stefany Griffin holds Certificate, Renewable Energy from Dundalk Institute Of Technology.
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Email format at CyberSentriq
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CyberSentriq
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Profile bio
About Stefany Griffin
Welcome to my professional profile, here is a brief summary about me & what I do! I’m Stefany, I currently live in the West of Ireland but I'm originally from the Kingdom of Kerry. I’ve been working remotely since 2020 which has been great for creating a sustainable work-life balance. Outside of work, I love being active & living in rural Ireland is great for Walking, Hiking & Kayaking to name a few hobbies. I have been working in Bord Gáis Energy since 2014. First, as part of the Customer Service team in Fexco & now as the Services Products & Propositions Specialist.I have almost 10 years of experience in the Energy industry, with a focus on customer service, process improvement & analysis. I have gained an immense amount of knowledge working with Bord Gáis Energy & I have a passion for helping make life easier for both our customers & CS agents. I'm constantly working on career development & continuous learning. I've completed a Project Management diploma with Pitman Training, a Green Belt in Lean Six Sigma with BSI and most recently, in September 2023 I started a Certificate in Renewable Energy with DkIT focusing on Solar, Wind, Water Power & Bioenergy. I am always happy to build connections, so please don’t hesitate to reach out & connect!
Current workplace
Stefany Griffin's current company
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Cybersentriq
Website
AeroLeads page
6 roles
Stefany Griffin work experience
A career timeline built from the work history available for this profile.
Services Products & Propositions Specialist
Current- Supporting the development of new products which add value to our company product offering- Work on the full product life cycle ensuring optimum strategies are in place across the portfolio- Data analysis of category performance including product mix and profitability metrics- Help develop business cases and produce business requirements documents to.
Jan 2024 - Present
Business Excellence Process Analyst
- Supporting the Operational Excellence Manager in proactively seeking to maximise the efficiency of the processes in the relevant customer journey- Work closely with key stakeholders and SMEs across the business to identify and define process improvement opportunities- Capture and document requirements to ensure cohesive roll out of improvements in.
Feb 2023 - Jan 2024
Join/Move Process & Customer Journey Process Analyst
- Improving our critical customer journey processes- Managing the relevant supplier tasks and internal KPI’s- Acting as the point of contact for all queries escalated by customer service- Providing support as a stakeholder to the business during projects and individual product releases- Working as ARIS Champion (Operational Process Modelling)- Supporting.
Mar 2020 - Feb 2023
Customer Service Representative
- Market Messaging Team & Administration- Process Support Coach/Supervisor- System testing to aid continuous improvement- Health & Safety Representative- Join Process Analyst (Secondment with Bord Gáis Energy, Dublin)
Dec 2014 - Mar 2020
Join/Move Process Analyst
Aug 2018 - Dec 2019
3 education records
Stefany Griffin education
Certificate, Renewable Energy
Project Management Diploma, Project Management, Distinction
Leaving Certificate
Killorglin Community College
FAQ
Frequently asked questions about Stefany Griffin
Quick answers generated from the profile data available on this page.
What company does Stefany Griffin work for?
Stefany Griffin works for CyberSentriq.
What is Stefany Griffin's role at CyberSentriq?
Stefany Griffin is listed as Business Process Analyst at CyberSentriq.
Where is Stefany Griffin based?
Stefany Griffin is based in Galway, County Galway, Ireland while working with CyberSentriq.
What companies has Stefany Griffin worked for?
Stefany Griffin has worked for Cybersentriq, Bord Gáis Energy, and Fexco.
How can I contact Stefany Griffin?
You can use AeroLeads to view verified contact signals for Stefany Griffin at CyberSentriq, including work email, phone, and LinkedIn data when available.
What schools did Stefany Griffin attend?
Stefany Griffin holds Certificate, Renewable Energy from Dundalk Institute Of Technology.
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