Stefany Kelly Grossi Email & Phone Number

São Paulo, Brazil

Pinheiros, São Paulo

- Responsible for managing transformation initiatives and projects, with a focus on Technology and Products;- Co-lead of the project to integrate the acquired company (RB Serviços) with Ticket. Focus on short-term synergies, with an emphasis on cross-selling, with the expectation of run-rate EBITDA of R$125 million;- Preparation and presentation of C-Level materials;- Creating program follow-up material with the main advances and points of attention;- Implementing a schedule of macro activities for each board, which was used as input for executive presentations;- Creating a macro organization chart with the entire working group, defining roles and responsibilities;- Conducting weekly meetings with the managers of the areas involved, with a focus on resolving operational bottlenecks and possible obstacles;- Facilitating communication between the different areas involved.

Pinheiros, São Paulo, Brasil

- Participation in meetings with the team, discussing new processes to improve efficiency and quality of service;- Efficient management of the approval process for product sales packages on the Salesforce platform, ensuring conformity with company policies;- Playing a crucial role at the approval stage, interacting directly with Superintendents, Commercial and Financial Directors to ensure compliance and the financial viability of transactions;- Experience with Microsoft Excel.

Barra Funda, São Paulo, Brasil

- Customer service (inbound and outbound) via phone, email, and chat.- Platform support and case resolution/reporting and administrative notes in English for internal communication.- Leadership in training new analysts to enhance knowledge in the field and boost professional development, achieving greater productivity.