Steff Hamilton Email & Phone Number

Chester-le-Street, GB

Durham, England, United Kingdom

Newcastle Upon Tyne, United Kingdom

• Simple, tailored payment solutions for brands and customers, changing the face of payments. Flex-e-card was acquired by EML Payments in June 2019.
• Successfully delivered migration of company finance set up to facilitate purchase of Flex-e-card by EML Payments (affecting bank accounts, MIDs, internal development, customer service, external suppliers, clients)
• Produce project artifacts to ensure all subject matter experts are engaged and aware of responsibilities
• Chair meetings with relevant presentation packs, to working groups, focus sessions and steering committees
• Communicate written and verbal status updates, building relationships and managing stakeholder expectations
• Manage sprint commitment of internal development team, using agile methodology

Newcastle Upon Tyne, United Kingdom

• A bank that puts the customer at its heart. The company provides products in savings, pensions, credit cards, investments, mortgages, insurance and current accounts.
• Successfully delivered all Savings Operations changes at Tax Year End 2018 without issue
• Coordinate and lead projects, delivered on time, to budget (financial forecasting), and at quality
• Communication with subject matter experts through working groups and steering committees
• Ensure project meets all internal governance board approvals

Milton Keynes, United Kingdom

A marketing services group of companies specialising in improving businesses performance, and now part of Sodexo. The company provide incentive schemes, recognition and ideas platforms for a range of clients. One of P&MM’s reward solutions is a prepaid debit card, the Spree card. - Manage the operational service delivery of all prepaid products- Directly.

Milton Keynes, United Kingdom

- Plan and organise the migration of all external suppliers for the P&MM prepaid debit card, Spree (card platform, processor, issuing bank, production team, printers)- Conduct cost-comparison exercises to ensure suppliers are most cost effective- Create, manage and participate in pavement test plan of cards, and coordinate discovery of solutions to any.

Milton Keynes, United Kingdom

- Maintain and lead a portfolio of five accounts with range of programmes- Control and organisation of operational account activity - report production, client liaison and contact reports- Maintain good relationships with external and internal suppliers, including IT and in-house design studio- Provide training, and supervise Account Administrator.

Milton Keynes, United Kingdom

A full-service marketing agency with experience in multiple industries: automotive, entertainment, fast-moving consumer goods (FMCG), retail and IT. - Coordinate client marketing projects from initial brief to delivery - Regular liaison meetings and conference calls with clients- Manage production between account team and design studio, acting as quality.

Milton Keynes, United Kingdom

A leading international agency specialising in creating and delivering customer intelligence programmes, using mystery shopping, online customer satisfaction surveys, in-store brand compliance audits, footfall data and financial results. - Account Manager and operational support during project set up- Develop projects for new and existing clients- Produce.

Birmingham, United Kingdom

NB Relocation due to internal transfer following company restructure- Business rate payment and refund management with billing authorities- Lodge applications for empty rate relief on vacant property- Appeal paperwork support to national rating team

Edinburgh, United Kingdom

- Administrative support to the business rates department - client proposals and submissions for valuation tribunal/appeals- Liaison to regional offices, clients, assessors and billing authorities- Secretarial duties, including diary management- Manage department fees, issue invoices and maintain financial tracking documents- Coordination of client.

Master Of Arts (M.A.), Business Studies

Education record