-Manage social media accounts for products and catalogs.-Set up eCommerce accounts (eBay, Facebook MP, Facebook Shop, Amazon, Shopify, own website).-Source and list winning items manually.-Optimize listings to boost sales.-Fulfill orders and ensure on-time shipment and delivery.-Contact suppliers and vendors via phone, email, and chat.-Answer customer inquiries via phone, email, chat, and platform messaging.-Create and update Trello boards.-Manage emails.-Create ad campaigns.-Perform basic bookkeeping for tax filing, and process invoices.-Develop strategies to boost sales.-Update clients' calendars and schedule meetings.-Contact eCommerce platform customer service about feedback and disputes.

-Set up and manage Facebook Marketplace and Facebook Shop-Manual sourcing and listing of winning items-Optimizing product listings-Creating ad campaigns to boost sales-Answering customer inquiries in a timely manner-Fulfill orders manually with vendors-Tracking orders ensuring ontime shipment and delivery-Managing customer feedbacks and disputes-Coordinating with the team for strategies to boost sales -Creating weekly, monthly and annual report-Updating the google sheet and Trello boards

-Contact suppliers and vendors via phone, email, and chat.-Fulfill orders and ensure on-time shipment and delivery.-Address and resolve customer inquiries and complaints.-Offer updates on order status, shipping, and delivery.or improvement.-Maintain accurate records of customer interactions in the CRM system.

-Follow up with customers post-purchase to ensure satisfaction.-Address and resolve customer inquiries and complaints.-Provide detailed product information and troubleshooting assistance.-Process returns, exchanges, and refunds per company policies.-Offer updates on order status, shipping, and delivery.-Collect and document customer feedback for improvement.-Maintain accurate records of customer interactions in the CRM system.-Identify and recommend additional products or services (upselling and cross-selling).-Build and maintain strong customer relationships.-Adhere to company policies and procedures.-Meet or exceed performance metrics such as response time and customer satisfaction.

-Provide exceptional customer support via phone, email, and chat.-Resolve customer inquiries and issues efficiently and effectively.-Maintain accurate records of customer interactions in the CRM system.-Assist with product information, troubleshooting, and order tracking.-Follow up with customers to ensure satisfaction and foster loyalty.

-Resolve customer issues promptly via phone and email-Assist with product information and order tracking.-Maintain customer records in the CRM system.-Identify opportunities to improve customer satisfaction.