Steffanie Harper Email & Phone Number

Charlotte, North Carolina, United States

•Organized the back of house (BOH) workspace to maximize efficiency.•Executed inventory processing plan established by the store inventory lead.•Received and unpacked product deliveries according to the company’s standards.•Folded, sorted, and hung product to optimize space and productivity•Executed product transfers from BOH or product moves on the salesfloor to support store organization and presentation. •Executed market-relevant omni channel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.

•Educated guests on the fabrics, features, and function of product, while utilizing teamwork and A.C.E. techniques to provide the ultimate guest experience.

Charlotte Metro

•Provided exceptional customer service to clients by resolving their inquiries and concerns in a timely and professional manner, ensuring a high level of client satisfaction.•Handled customer complaints and provide appropriate solutions to ensure customer satisfaction.•Restocked, tended the cash register, and handled money.

Greenville, South Carolina, United States

•Coordinated patient referrals, registration, and scheduling •Examined patients' insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under their policies when applicable•Kept inventory of stock across 3 Elite Integrated Physical Therapy locations

• Provided patient care support under direct supervision and prescription by licensed clinician, including exercise set up, adjustments, instruction and monitoring• Provided prescribed Home Exercise Program (HEP) and delivery of clinical modalities• Managed and facilitated patient scheduling, intake and check in processes• Collected requested authorization documents, copayments and coinsurance

• Managed, collected, and assisted in an app for Total Knee patients that were used in research for Colorado University

Charlotte, North Carolina, United States

• Assisted patients with physical movements to help restore function and lessen pain and disability• Instructed patients in safe and proper use of pulleys, weights, and other equipment • Applied ice, heat, and ultrasound to patients• Shadowed and worked with Architect’s physical therapy team to promote the highest quality of patient care possible

Member of the National Honor Fraternity for Exercise Science Majors at Winthrop University.•Promoted various fitness activities on campus•Planned fitness and fundraising events for students and other local community members to promote health

•Gained leadership and public speaking skills promoting the Winthrop experience•Served as a delegate for the Exercise Science program

Rock Hill, South Carolina, United States

• Sustained the maintenance and cleanliness of front desk and gym equipment• Provided exceptional customer service to over 1,000 patrons that enter the fitness and recreational center on a daily basis• Enforced rules and regulations to maintain discipline and ensure safety

•Directed students to cultural events•Assisted with event set-up •Organized materials for mandatory cultural credit required by the school

Greenville, South Carolina, United States

• Organized store merchandise racks by size, style, color and the four P’s of marketing (price, place, products, and promotion)• Contributed to the success of the team by achieving and meeting monthly proposal and target goals of the company

Doctorate, Physical Therapy/Therapist

Bachelors Of Exercise Science, Sports Medicine, Alumna

Minor In Business Administration Developing the core skills needed to enter and be successful in the field of Health Professions.