Stef Geraedts Email & Phone Number

Maastricht, Limburg, Netherlands

Still responsible for Global Customer Finance Solutions as this role was migrated into the current Global Order to Cash process tower due to the organisational migration within the Maastricht Shared Service Center.Added responsibilities:- Product management of EIA (E-Invoicing Integration Adaptors) global designed solution to address the global eInvoicing and eReporting mandates countries face in where they need to report their revenue to the government for fiscal compliance.- Customer Experience management in trying to optimise customer touchpoint with DHL Express Finance that involves working cross-functionally with Commercial, Business IT, Operations, Legal and various other teams- Program and Project management, Waterfall and Agile focused

Maastricht, Limburg, Netherlands

Team of network finance professionals working hand in hand with internal stakeholders supporting a profitable network, finance convergence and improving cash generation-Reviewing and advising on finance aspects of commercial requests from the start of Tender process for Global Enterprise Customers- Reviewing, advising and supporting Global Enterprise Customer (GEC) invoice related projects- Finance consulting and customer AR management- Managing complex Customer solutioning projects ranging from technical EDI integration set-ups to AR/AP process alignments and improvements- Stakeholder management involving Commercial, IT, Pricing, Tender, and Accounts Receivables.

Maastricht Area, Netherlands

Managed several customers like Apple, Samsung, Schlumberger, Amazon, Volvo, and MedtronicPurposeTo effectively manage and control the European Order-to-Cash (OtC) processes for DHL’s largest Strategic, Multi National Customers (MNC) and Customer Solutions and Innovations (CSI) customers, guaranteeing continuous cash flow, customer satisfaction, elimination of errors at source and compliance to terms and conditions that impact key performance indicators such as Days Sales Outstanding (DSO), Days Query Outstanding (DQO), Credit Notes (CN), Bad Debt and % overdue.• To manage the Accounts Receivable (AR) ledger for customers across Europe • To guarantee that all contractual conditions (exemptions, exceptions, invoice formats, invoice frequency, tariffs, payment terms, etc.) are being applied correctly across all billing systems and to ensure consistency of OtC processes for the customer• To continuously monitor the ageing and guarantee optimal behavior of the overall customer portfolio ensuring all individual targets are consistently met• To manage open items of the customer ensuring payments are correctly and timely received and allocated and that the accounts are kept clean• Build and maintain a European network with (local) CMF and Billing departments in order to optimize the OtC service delivery for our Key Account (CSI and MNC)• To discuss, coordinate and escalate ‘relevant and significant’ collection issues to the respective stakeholders

Limbiurg

In charge of day-to-day operations together with the other members of the MT. Analysing industry trends to further enhance profitability en customer experience

Maastricht Area, Netherlands

NOVO literally translates from Latin into 'I renew' and this embodies the core principle of NOVO. We take you on a culinaire worldtrip with a reference to the classic French cuisine. I operated on the management level, actively involved in improving the business.www.novo-dining.com

Sittard, Limburg Province, Netherlands

Management Team running day-to-day operations. Major project was a revamp of the company's interior design and the creation of a new company image.• Introduced a new cash register system together with Rolex Kassa• Revamp of interior design and image branding• Established agreements with Pernod Ricard, Makro, Peeze and other suppliers• Constantly trying to optimize performance by investigating the indicators• Analyzing Balance sheets/P&L statements

Sittard

Ich & Dich is a small-sized pub located in the city center. It combines different fields of hospitality: an upcoming (Barista) coffee-house, a restaurant offering a small delicate menu, and a great nightlife venue. Responsible for the fast and precise delivery of alcohol, beverages, and other related drinks.- Occasionally co-creating/re-thinking the menu- Cocktail/spirits advisor- Introduction of an English menu

Maastricht Area, Netherlands

ORGfit is an experienced consultancy firm specialised in strategic process- and change management, especially where the two areas of expertise Management Control and Information Management collide.Internship/thesis combination. I conducted research on systems thinking in relation to project management. Investigating whether systems thinking can lead to enhanced performance when applied to project management.

Sittard

Cafe Bloem is a small-sized pub located in the city center. It serves mainly as a nightlife venue, with DJ performance every Friday and Saturday. Recently this venue changed its local beer brand from Warsteiner to Jupiler, AB InBev's Belgium pale lager brand.Responsible for the fast and precise delivery of alcohol, beverages, and other related drinks.

Sittard

Brasserie Foroxity is a medium-sized restaurant located next to the major cinema in town. Next to its regular menu, it offers a three-course menu including a cinema ticket. Responsible for coordination, management and procurement within the restaurant.• Involved in business decisions regarding changing company structure and operations• Engaged in employee assessment and evaluation• Responsible for weekly procurement of beer and beverages and bar-related accessories.• Co-designed a new cash register system to improve efficiency• Yearly visits to the food service industry fair to negotiate with food and beverage suppliers

Sittard

Responsible for the fast and precise delivery of alcohol, beverages, and other related drinks. • Structuring the outflow of drinks • Monitoring overall performance of the team• Addressing and solving customer complaints• Involved in marketing activities with respect to branding beer products, e.g. deliberating aboutchanging beer brands during seasons

Master’S Degree, International Business: Strategy & Innovation

Modules included: - Alliances and M&As - Entrepreneurship - Innovation - Business Research - Sustainable Development - Competitive Analysis

Bachelor’S Degree, International Business

Study-Abroad: 6 mandatory courses, completed 2 in Spanish and 4 in English.

Bachelor’S Degree, International Business

Modules included: - Marketing - Economics - Strategy - Finance - Accounting - Quantitative Methods - Supply Chain Management - Global.

High School, Economy & Society

Activities and Societies: Sport class (2004-2006) with extra-curricular activities Study-trip to Rome Study-trip to London