Steffen Urban

Steffen Urban Email and Phone Number

Senior Sage X3 Developer @ Practical Software Solutions
concord, north carolina, united states
Steffen Urban's Location
Riverside, California, United States, United States
Steffen Urban's Contact Details

Steffen Urban work email

Steffen Urban personal email

n/a

Steffen Urban phone numbers

About Steffen Urban

Steffen Urban is a Senior Sage X3 Developer at Practical Software Solutions. Colleagues describe them as "Steffen is one of the premier Customer Support Specialists for Sage Software. Excellent advice, and always stays with a support case until it is resolved."

Steffen Urban's Current Company Details
Practical Software Solutions

Practical Software Solutions

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Senior Sage X3 Developer
concord, north carolina, united states
Website:
practicalsoftwaresolutions.com
Employees:
29
Steffen Urban Work Experience Details
  • Practical Software Solutions
    Senior Sage X3 Developer
    Practical Software Solutions Oct 2023 - Present
    Riverside County, California, United States
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  • Sage
    Technical Consultant Expert Services Center Of Excellence
    Sage Apr 2017 - Oct 2023
    Riverside, California, United States
    View
  • Sage
    Cx Readiness Specialist
    Sage Feb 2014 - Apr 2017
    Irvine, Ca
    I am a customer experience (CX) readiness specialist and have spent almost 10 years working customer support specialist for Sage 100, Sage CRM and Sage X3. With my new position as CX Readiness Specialist I become a liaison between Customer Support and our Product Development and Management departments. I am responsible for advocating the voice of the customer to Product Development, preparing Customer Support, and by extension, the customer for upcoming releases and updates of their software, contributing and authoring knowledge content, and contributing . I am responsible for analyzing and trending data from Customer Support and from various external sources and delivering that analysis and recommendations to several cross-departmental teams for consideration. I also regularly contribute to, review, and produce technical documentation, software notices, and defect documentation.
    View
  • Sage Software
    Customer Support Senior Specialist For Sage Erp X3
    Sage Software Jun 2006 - Feb 2014
    Providing excellent customer support for Sage ERP X3. I also provide cross product line support for Sage CRM and Sage 100 ERP.
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  • Keyboard Country
    Controller
    Keyboard Country Dec 1997 - Jun 2006
  • Mayer Gmbh, Kirchheim, Germany
    Office Manager
    Mayer Gmbh, Kirchheim, Germany Mar 1993 - Sep 1997
    Was responsible for Logistics, A/R and any IT related issues

Steffen Urban Education Details

  • Control Data Institute Rostock
    Control Data Institute Rostock
    Business Administration

Frequently Asked Questions about Steffen Urban

What company does Steffen Urban work for?

Steffen Urban works for Practical Software Solutions

What is Steffen Urban's role at the current company?

Steffen Urban's current role is Senior Sage X3 Developer.

What is Steffen Urban's email address?

Steffen Urban's email address is st****@****age.com

What is Steffen Urban's direct phone number?

Steffen Urban's direct phone number is +140489*****

What schools did Steffen Urban attend?

Steffen Urban attended Control Data Institute Rostock.

Who are Steffen Urban's colleagues?

Steffen Urban's colleagues are Trent Mclauchlin, Zeena Upchurch, Philip Barnhardt, Garrett Starkey, Jacob Hunt, Bobby Fowler, Kellyn Holland.

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