Steffi Agarwal Email & Phone Number

Washignton Dc

Washington D.C. Metro Area

• Effectively led sales, technical and delivery teams to develop win/win solutions and to ensure correct skills, resources and time were allocated to meet customer requirements.• Managing multiple relationships with Account teams and Procurement across clients.• Significantly contributed to cross-functional communication and selling as an integral member of the Client Team and extended Team• Increased sales opportunity identification and grow revenue across all lines of business by proactively developing initiatives (i.e. campaigns), targeting key accounts, responding RFI’s and organizing meetings for Client Team. • Farming existing accounts, building relationships and hunting new accounts.• Development and implementation of strategic plans to solidify long-term business relationships and partnerships• Follow-up on all existing business to insure retention, quality control, and development of new business • Exceed the projected dollar volumes in terms of sales and profitability, as well as meeting the sales activity requirements• Proactively seek new avenues to penetrate clients and attract candidates• Getting the requirement, resourcing, deployment of resources, post deployment etc. • Standardizing project briefing and intake process for smooth offshore onsite coordination• Conducting project de-briefing, resource allocation, task allocation, delivery management• Conducting project scoping for prospective clients and managing pilot projects for managed services.• Providing strong leadership to initiatives which may not be part of core role but crucial for business • Mentoring, monitoring performance of the sales team. • Manage the budgeting for the offshore managed services project

Morristown Nj

• Candidate screening in terms of availability, job comfort, salary negotiations, relocation needs etc.• Recruited, interviewed, presented offers, and explained benefits to prospective employees.• Drive the recruitment team with agenda of operational excellence and continuous process improvement.• Establish and maintain strong working relationships with global on-site/off-site teams as well as stakeholders to ensure consistent and timely updates are provided on processes and key activities.• Responsible for Account Based Marketing and working with key accounts.• Responsible for new business development.• Generating revenue and working with fortune clients/SMB with their key accountsIdentifying potential market segments.• Responsible for driving team performance, overall service delivery and solution strategy, ensuring alignment to business needs of Collabera.

Vadodara Area, India

• Single Point of contact for Vendor liaison team for various Telecom & IT Services clients of Collabera.• Heavy emphasis and detail to provide outstanding customer service and meet customer objectives.• Proven track record working with Executive Management teams to improve profitability by strengthening and developing successful and productive relationships with customers, employees, vendors and other stakeholders as well as managing strategic direction.• Developed excellent relationship and thus an excellent engagement model for all my clients.• Involved in preparation of business proposals, market analysis for RFPs and RFIs.• Manage client expectations on end-to-end processes including billing, timesheet issues, monitored on-boarding formalities etc.• Working closely with the recruitment & delivery teams to provision and guide them on the client’s expectations and requirements.• Developing strategic client partner relationships and internal/external corporate communications. • Strong understanding of the account’s organizational structure, build direct relationships at all levels and with managers.• Analyse, design end-to-end surveys and reports for deep analysis of account activity.• Negotiate contracts and bill rates with client managers to obtain consistent gross margin objectives.• Farming existing accounts and hunting new accounts or business opportunities. Making outbound sales calls to develop new leads.• Responds to client inquiries regarding staffing services.• Connect with client and coordinate for meetings with Program Directors, Resource Professional, Staffing Managers, Account Manager and procurement teams.• Worked closely with Account Managers and Clients to schedule on-site and telephone interviews as well as candidate travel arrangements.• Responsible for mentoring and providing on-going training and support for new recruiters and serve as a resource for learning and navigating policies and procedures.

Vadodara Area, India

Master Of Business Administration (M.B.A.), Marketing/Marketing Management, General

Bachelor Of Commerce (B.Com.), Marketing

High School, Business/Commerce, General