Steffi Krause, Phd Email & Phone Number

Supervise client relations and oversee a diverse range of projects to support the sustainable growth of Moore Philanthropy & Moore Impact.

Project Director for a project financed by The Bill & Melinda Gates Foundation, focusing on supporting mid-level leaders at higher education organizations in supporting equitable student success.

Washington, District Of Columbia, United States

Curriculum, Learning & Training design• Design and develop digital learning solutions serving 7000+ participants in 750+ courses Assess and evaluate curriculum based on quality metrics, improving customer satisfaction by 23% and increasing success rates from 68% to 83%• Develop digital development training curriculum for Instructors in North America• Design and implement 50+ training solutions for different stakeholders across US and Canada• Assess training needs for stakeholders in 8 branches across US and Canada including Executives, Administrators and Instructional Designers• Coordinate and implement DEI strategy for instructors and executive staff (100+ people) • Leverage data-driven evaluation tools to enhance product quality and efficiency• Lead portfolio extension to young learners program (age 6-17) including course curriculum, collaborating on virtual and in-person summer camp and career fairsOperations, Administration & Executive Support• Develop and implement tools as best practice to facilitate 35% service capacity growth • Manage schedule and capacity of 75+ instructional designers across North America• Support Regional Deputy Director by leading international online language program operations to increase customer rate by 300% in 2 years• Support Executives with successful 2-year strategic change process towards more modern and efficient language program operations with regional and global stakeholders handling sensitive government funds and confidential documents • Mentor new Language Program Operations staff in multiple locations• Utilize outstanding communication skills to translate strategy, reports and evaluations into presentations and prepare for weekly team meetings, stakeholder meetings and customer meetings to help increase and optimize efficiency of executivesProject Management• Manage $1.25M budget for regional online portfolio integration • Manage successful medium and large-scale curriculum and portfolio projects

Project Management and Operations• Manage Language Program Operations and $300K Budget• Grow course program for 300+ learners within 6 months of program launch• Manage procurement for instructional designers and technical staff• Prepare monthly and annual expense reports • Manage facility operations for 4 course locations• Develop and implement local marketing strategy, website content and social media • Liaise with local partners (schools, DOE etc.) and executive stakeholders • Manage medium scale portfolio extension for young learners courses (age 6-11) including curriculum design, designer procurement and implementation of courses• Manage team of 5 remote instructors including onboarding, training assessment and facilitation• Develop and implement regional onboarding processes for administrative staff and project teams collaborating with branches across multiple time zones that decreased onboarding time by 25% Curriculum, Learning and Instructional Design• Design online and blended learning curriculum to serve broader LA area• Design digital learning solutions for regional instructor training curriculum focusing on Blended Learning and Online Courses• Develop, implement and facilitate virtual and in-person training for global audience (1000+ participants)• Implement organization-wide quality standards and metrics and lead quality assurance and control

New York, Ny

• Coordinate language examiner trainings in North America for 450+ participants• Use technology and the internet to improve examiner training efficiency to increase participant number by 200%• Improving regional quality standards by implementing data driven quality metrics• Design instructional materials for online training environments• Supervise and tutor regional examiner trainings • Produce annual training and examination data reports

New York, New York, Vereinigte Staaten

• Design instructor onboarding curriculum using applied learning approach which increased application to hiring rates for people of all backgrounds• Designing instructional materials for courses, teachers and educational outreach programs• Facilitate teacher trainings for teachers in K-12 and higher education• Facilitate workshops and presentations for internal and external stakeholders• Lead teacher onboarding• Lead more than 30 language courses on all proficiency levels

New York, Ny

Executive Support & Administration• Support Deputy Director with calendaring, travel, and expense reports• Manage internal and external calendars for course and partner programs• Produce and prepare program data reports and presentations to global executives• Produce documentation for processes to improve knowledge architecture• Administer language program for 1000+ participants annually • Responsible for customer service and satisfaction • Plan, schedule and execute examinations on all levels• Acquire partnering examination centers across the US North East • Implement and assess organization-wide quality standards for examinationsProject Lead, Examiner Trainings• Lead monthly movie-night event series making it the most successful recurring event at the New York branch• Plan and lead 2-week summer camp for young adults as part of the study bridge initiative• Support executives with language program events (e.g. school visits, career days, exhibitions)• Assist with exhibitions by organizing or facilitating guided tours, educational material, evaluation surveys

Passau

• Lead university level courses in Media Literacy, Pedagogy and German studies • Curate course content on online learning platform• Grade student papers and proctor exams• Publish research and present at national and international conferences

Passau Und Umgebung, Deutschland

• Lead intensive class for A2, B1 level courses• Proctor examination of language course participants• Teach individual instruction (B1 level)

Passau Und Umgebung, Deutschland

• Plan and execute interdisciplinary conference from initiation to landing• Schedule facilities, manage calendars, book travel, coordinate and plan academic conference with 150+ attendants• Lead content distribution, including call for papers, paper selection and publication • Oversee conference budget and write additional grant proposals• Create and edit advertisement, PR campaign and web content for the conference • Coordinate and communicate with presenters, university officials and contractors

Passau Und Umgebung, Deutschland

• Lead project initiation: Create baseline budget for 3-year project outline, develop risk management and communication plan• Plan and execute the official kickoff event with 400+ attendees• Manage stakeholder communication with refugee organizations, local governments, lawyers, volunteers and local businesses• Build database to match refugees with potential employers• Assist with grant writing and project fundraising

Doctor Of Philosophy (Phd), Communication And Media Studies, 1,6 (Gpa 3,5)

Dissertation in Media Studies

Bachelor Of Arts (B.A.), Media Studies/Film Studies/Communications, 1,1 (Gpa: 4.0)