Steffi Neumann Email & Phone Number

Berlin, Germany

Wernigerode, Saxony-Anhalt, Germany

• Responsibility for script, exam, and lecture of the Leadership Culture unit in the context of a part-time master's program

Berlin, Germany

- Die Gestaltung und der Aufbau der gesellschaftsrechtlichen Struktur sowie der Legal Entities für Lillian Care.- Einführung eines unternehmensweiten Anreizsystems, welches auf Qualitätskriterien basiert und unsere Ärzte und Mitarbeiter im medizinischen Versorgungszentrum motiviert.- Koordination und Unterstützung bei der Beantragung und Etablierung von medizinischen Versorgungszentren gegenüber den Kassenärztlichen Vereinigungen.- Entwicklung eines effektiven Datenschutzmanagements.- präzise Definition und Evaluierung unseres Dienstleistungsportfolios für verbundene MVZ sowie für zukünftige Franchise-Nehmer.- Vorbereitung und Ausarbeitung von Dienstleistungs- und Lizenzverträgen zwischen Unternehmen.- Durchführung von Simulationen für zukünftige interne Geldströme.

Berlin, Germany

- I recognized the importance of advancing healthcare technology, particularly in diagnostic imaging and patient management, to improve patient care and streamline processes within healthcare facilities.- I emphasised on preventive care and specialized cardiology examinations demonstrating a commitment to proactive healthcare measures. - Building and strengthening relationships with partners and suppliers in various domains like Legal, IT and date protection ensured a solid network of support and resources, essential for the success and growth of the business.- Leading and developing a team of 7 direct reports and 50 employees fostered a culture of collaboration, growth, and excellence within the organization, ultimately driving productivity and achieving business objectives.- Preparing reports for investors with a focus on transparency and precision instilled trust and confidence, crucial for attracting investment and maintaining positive investor relations.

Berlin, Germany

- Continuous improvement of the customer journey with new initiatives ensured that customers received exceptional care and service, enhancing satisfaction and loyalty.- Establishment of comprehensive operations reporting provided insights into operational performance, enabling informed decision-making and optimization of processes.- Facilitation and development of the management team nurtured leadership skills and cohesion, driving organizational effectiveness and growth.- Continuous adaptation of patient pathways with the evolving business model ensured compliance with regulations while maximizing efficiency and accessibility of healthcare services.- Establishment of a Mood Barometer as a leadership tool promoted a culture of open communication and employee well-being, fostering a positive and productive work environment.

Berlin, Germany

- Taking responsibility for central services for diagnostic centers ensured smooth operations, efficient patient management, and compliance with standards, ultimately enhancing the quality of healthcare services provided.- The introduction of online scheduling improved accessibility and convenience for patients, streamlining the appointment booking process and optimizing resource utilization.- Establishment of a successful meeting regime facilitated regular and structured communication across the organization, fostering collaboration, alignment, and shared understanding of goals and objectives.- Responsibility for planning and adhering to the budget ensured financial stability and resource allocation in alignment with organizational objectives, enabling sustainable growth and success.

Berlin, Germany

• Structuring and development of the product and service portfolio (contracts, terms and conditions, pricing, billing) for new specialist physicians• Responsibility for the entire product lifecycle for successful business development and differentiation from emerging competition

Berlin, Germany

• Leadership of a program with a total of 8 projects on topics related to sales and growth, such as optimal slot planning• Sustainable resolution of central and complex problems in the startup phase

Berlin, Germany

• Establishment and introduction of a process house as the basis for the QMS• Introduction and establishment of Confluence as a knowledge management system• Establishing a company-wide knowledge management community for effective and successful knowledge sharing

Berlin, Germany

In a remarkable journey driven by innovation and a commitment to enhancing parenting experiences, together with my partner I founded WICKWAM during my parental leave. WICKWAM, a revolutionary diaper changing accessory designed to fit washing machines, addresses the close bonding moments and spatial constraints often underestimated in the parenting domain. This pioneering solution, developed in collaboration with a local carpentry workshop, garnered nationwide acclaim, resonating with over 500 families across Germany and redefining the parenting landscape.Guided by an entrepreneurial spirit, I masterminded the product's inception, collaborating closely with skilled artisans to refine its design and production.Through this venture, I not only ventured into the entrepreneurial realm but also embraced continuous learning and growth during my parental hiatus. Witnessing the gratitude and enthusiasm of fellow parents reinforced my commitment to catalyzing positive change through innovation.

Erlangen, Bavaria, Germany

Bochum, North Rhine-Westphalia, Germany

High School Diploma, Business Psychology

Higher National Diploma