Steffi Chen Email & Phone Number

San Francisco, CA, US

Lead an eight (8)-person Digital Content Production team that specializes in the Ticket Commerce flow for the Walt Disney World (WDW) and Disneyland Resort (DLR) websites. Coordinated and aligned team efforts based on identified business goals and product sale dates. Held weekly roadmap meetings with various managers, key stakeholders, and directors to.

As part of the Digital Content Production team, some of my core responsibilities include: updating web and app content, creating new pages, managing and utilizing various CMS and database platforms, covering a 24/7 content on-call shift every six weeks, working with key stakeholders across the business in order to ensure the end product is aligned with.

Charleston, SC, US

Assisted with the web migration of several of MUSC's websites from SiteExecutive to the Sitecore CMS platform. Became a subject matter expert in Sitecore CMS functionality and capabilities. Worked closely on strategic web issues with various local MUSC Web Team members, but also supported the offshore content implementation team when clarification and.

New York, NY, US

- Majority of efforts were under the Park IP (Legal) sector of Welocalize - much of my work involved communicating and collaborating with internal PMs and various freelance translators/large language service providers found around the world. Required a strong understanding of timezone changes and cultural differences as well as the ability to work.

Became the subject matter expert on the CMS platform, Adobe Experience Manager (AEM). Vet out functionality of custom site enhancements and components; strictly enforce established Client web standards to deliver an end product that exceeded all expectations. Manage the expectations, workload, and deadlines of many different projects at a single time in an.

Ghost writing, editing, rewriting, reformatting, and tailoring all blog posts and website content to the small business audience. Overlooks content management and development, and generates new and creative ways to inspire new and growing ventures to invest in a premium domain for branding purposes.

Scottsdale, Arizona, US

Promotes Associate success by providing support for multiple teams and operational leaders through documenting business requirements, technical specifications, and providing level one troubleshooting as needed. Translates quantifiable data into a narrative for executive consumption and applies project coordination and organizational skills to implement new.

Tempe, AZ, US

Worked with small business owners and aspiring business owners to create an innovative way to establish and maintain a successful online presence. Required thorough knowledge of the dozens of products that GoDaddy.com offers as well as knowledge of products and strategies of major competitors. Provided exceptional customer service to our customers..

San Rafael, CA, US

Extensive training on credit card information and payment methods, processes refunds and additional charges, extensive customer service and access to sensitive confidential information. Majority of the position was spent on the phone with clients from major companies.

Trained to be a server; needs to have extensive knowledge of the menu. Make change, used the POS system to place food orders, ran food to their respective tables and helped customers.

Assisted with sales and customer service. Operated the register and card machines, restocked items, preformed closing duties such as balancing the register for the next business day, doing calculations and closing the store.

Scheduled appointments, answered phones, transferred calls, directed students, responded to student concerns, was given access to privileged confidential information. Ran Microsoft Outlook, placed desk copy orders for professors, created extensive PowerPoint presentations, general office secretary duties.

Performed detailed research concerning intimate partner homicide. Meticulously collected data and articles on homicide cases. Utilized LexisNexis library database system. Organization, self-discipline, and motivation employed in the self-directed research.

off as a waitress, served customers. Placed orders, ran the cash register, answered business calls, managed orders and deliveries. Created work schedules, ordered out of stock products.