Stephanie Tonelli Email & Phone Number

Philadelphia, Pennsylvania, United States

• Responsible for the day-to-day operations of the Records Room.• Participate with other records and information staff in overseeing effective maintenance of records management systems including Interwoven File Creation, RFID File Tagging and Programming, File Retrieval, and Re- Shelving.• Database Management and Maintenance to ensure records are accurately documented and stored.• Troubleshooting to identify potential problems or to recommend better processes or methods to accomplish work in the specified timelines provided by the client.• Assure adherence to corporate policies and strategies using the current records management systems.• Ensures compliance with business protocol, regulatory and best records management practices requirements.• Maintain ongoing communications with all departments regarding maintenance, creation, revising, reviewing, retrieval and archiving of records.• Generate record management reports.• Assist with orientating and training others on the appropriate records management processes and procedures as required by the client.• Perform photocopying, faxing, scanning, and other duties as assigned.

Philadelphia, Pennsylvania, United States

• General:• Monitor and listen to clients to understand inquiries and requests in order to provide accurate information about the facilities and services with prompt assistance• Perform basic mathematical calculations using a calculator/computer to accurately figure production time and labor time associated with any copy, print, scan or production requests• Follow established guidelines and procedures for receiving, documenting, organizing and mailing out client packages (i.e. parcel deliveries, messenger services, etc.)• Ensure accurate tracking, monitoring and recording of all charges, overtime, logs and entries throughout his/her shift• Answering telephone inquiries, loading/unloading parcels, delivering of parcels, copying, and faxing and guest requests• Due to the cyclical nature of the industry team members may be required to work varying schedules to reflect the business needs of the firm

Aston Pa

• Receiving, reviewing and processing medical specimen such as blood tests, urine samples and the like.• Comparing information on the specimen with the corresponding paper work to make sure there are no mistakes.• Inspecting the specimen for any contaminating factors.• File the specimens and paperwork that contain no errors into their corresponding pile and send them back to the chemistry lab.• Label flawed specimens and paperwork and detail the errors before handing them in to my supervisor to handle henceforth

Greater Philadelphia Area

Greet customers as they arrive at the counter or the drive-through window and ask them what they would like to order.· Take orders for food and beverage items and verify orders before punching them into the system.· Provide customers with order time and payment information and process cash and credit card transactions.· Tender change and receipts to customers and guide customers about where and when to pick up their orders· Recommending products.· Promoting special deals.· Provide customers with information on add-ons and upsize availability in a bid to upsell food items.· Brilliant communication and interpersonal skills· Proven ability to perform workplace cleaning and maintenance tasks.· Committed to company’s mission and able to take ownership of job.· Listen to and proactively respond to customers’ complaints and suggestions with a view to ensure customer loyalty and repeat business.

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Humanities/Humanistic Studies, High School